SALES/ACCOUNT MANAGER – OTTAWA, ONTARIO / GATINEAU, QUEBEC, CANADA – # 3669

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a SALES/ACCOUNT MANAGER for our client’s Ottawa/Gatineau location.

Are you someone who dreams of sharing Indigenous business excellence and culture with the world? Are you a great communicator, energetic, and work with technology to work faster and smarter? If so, then our client has an opportunity for you to join our sales team, building relationships with customers and travelling to trade shows to represent the brand!

Our client is Canada’s fastest-growing footwear brand and a Profit-500 company who is seeking a passionate Sales/Account Manager – a data-driven, systems-based, “always closing” individual capable of conducting various sales and account management activities and representing the brand at trade shows across Canada.

Imagine waking up each day and looking forward to going into work, knowing you’re contributing to a company changing the Canadian business landscape, where everyone works together to build a brand that makes an impact in the Indigenous community – where you’re surrounded by people who enjoy their work, respects each other and are eager to collaborate as a team to change the world. Discover all of those things and an exciting opportunity to interface with customers at trade shows as well as over the phone. Exhibit your energetic, self-driven personality and step up your career on a positive, rewarding track!

JOB DESCRIPTION:

This position leads sales efforts and sales campaigns within the independent wholesale channel. Reporting to the Director of Sales, the Sales/Account Manager utilizes data to help our wholesale customers benefit from our fantastic growth. You’ll also execute sales campaigns, visit customers’ stores and attend trade shows across Canada.

Duties include:

Becoming an expert in our client’s brand – capable of sharing our unique story of comfort, quality and community impact

Review historic sales data, create recommended orders by customer; study existing clients, determine potential volumes and generate new leads

Plan and organize daily work; call new and existing clients

Manage and execute sales campaigns via phone and email

Set-up and attend trade shows; meet customers, take orders

Listen to and report on customer needs; provide solutions/suggestions via phone/email

Change orders and update customer account information in ERP system

Answer phone calls and emails; provide support with order processing

Assist with creation of order forms, purchase orders, sales reports and order confirmations

Process and send inventory reports to a variety of clients and stakeholders

Complete a sales opportunities database, communicate travel schedules, provide daily call reports, weekly work plans, and sales forecasts in a timely manner

QUALIFICATIONS:

A willingness to go above and beyond, especially during peak seasons

A connection to, or strong passion for, Indigenous culture

Minimum 2 years of work experience with MS Excel, MS Office Suite

Attention to detail and numerical proficiency with an ability to analyze/summarize data and make strategic, data-based recommendations

An inherent ease and excitement in interacting professionally with customers, especially small businesses and Indigenous entrepreneurs

Superior written and verbal communication skills

Excellent time management, organizational and interpersonal skills, with the ability to prioritize multiple tasks over the short and medium term

An entrepreneurial attitude coupled with a willingness to problem-solve

Passion for customer service, attention to details – a desire to close sales

It would be great if you have:

Post-secondary education

French language proficiency

Experience working with Mailchimp and/or other B2B tools

2 years of wholesale customer service experience

Our client offers:

A fun and unique, open-concept office with an award-winning team

Competitive salary and benefits

A chance to work with a growing brand that measures both social and financial returns

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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ACCOUNT SERVICE REPRESENTATIVE – TORONTO, ONTARIO, CANADA – # 3668

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for an ACCOUNT SERVICE REPRESENTATIVE for our Toronto, ON client.

JOB DESCRIPTION:

Sales, account management and business retention for our client’s products and services in support of profitable growth and other business objectives

Provide proactive account service management in support of business objectives and to achieve customer satisfaction

Assist with development and execution of customer service strategy

Meet with customers at least quarterly to discuss service levels and expectations, share process improvements, discuss operation of benefits plans, identify gaps in service levels, determine root causes and develop solutions

Identify customer specific service issues, identify solutions and lead resolutions of issues working with other areas to implement

Respond to customer requests for network analysis, benefit plan design changes and benefit questions and clarifications

Manage plan administration activities, including installation, plan set-up, eligibility and billing and drafting by working proactively with support areas; signs-off on ID cards

Support open enrollment activities

QUALIFICATIONS:

3-5 years industry or customer service experience preferably with complex accounts

College degree or equivalent work experience

Experience working in health insurance as an Underwriter, Service Representative, Provider Relations Representative, Account Service Representative or Associate Account Manager would be an asset

Strong multi-tasking skills

Must have a positive attitude, ability to handle change and manage complex accounts

Some traveling for client meetings is required

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to: info@indemand.ca.

 ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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ACCOUNT EXECUTIVE – EDMONTON, ALBERTA, CANADA – # 3667

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for an ACCOUNT EXECUTIVE for our Edmonton, AB client.

Our client is looking for an experienced B2B Account Executive, responsible for securing, growing, and managing the sales and relationships in both new and existing key accounts through the execution of a comprehensive account strategy. The Account Executive also serves as the primary facilitator between the customer, branches and head office operations to ensure customer satisfaction.

JOB DESCRIPTION:

Build and manage a portfolio of accounts by developing and maintaining sales plans and records

Identify key decision-makers

Develop communication plans

Conduct business development calls and effective client visits

Maintain product and service information effectively using the CRM tool to capture appropriate customer information

Conduct account business reviews to ensure the clients’ needs are being met

Develop customer relationships by applying consultative selling strategies to identify and understand their needs

Plan and execute sales by preparing and delivering proposals to customer decision makers that address and meet customers’ needs

Coordinating sales calls with team members and keeping appropriate parties appraised of status of sales

Effectively closing deals that benefit the customer and our client while achieving sales targets

Expand the business by meeting with customers regularly to identify additional business opportunities or changing needs

Development of self by developing sales skills, staying current with all aspects of business, learning and keeping others informed of competitive market information

QUALIFICATIONS:

Post-secondary or graduate degree in Business or related field

Minimum of 5 years overall business experience

Minimum of 5 years of experience in a business-to-business sales role selling services

Experience working with Senior and Executive Management with a proven track record of success

Proven ability to analyze and communicate customer needs

Superior presentation, influencing and persuasion/negotiation skills

Ability to plan and organize in complex and competitive environments

Ability to qualify and close deals

Proactive problem solving skills, relationship building and effective selling skills

Results oriented, resourceful, team player, positive attitude

Sound judgment, leadership presence and credibility, business acumen

Must have a reliable vehicle and a driver’s license

Our client offers an excellent compensation package including a comprehensive benefits package, a positive team atmosphere and an opportunity for growth and professional development.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to: info@indemand.ca.

 ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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INDUSTRIAL COATING SALES MANAGER – EDMONTON, ALBERTA, CANADA – # 3666

Our client provides innovative coating solutions to a wide range of Industries and Customers around the Globe to address corrosion, erosion and wear concerns and is currently looking to hire an INDUSTRIAL COATING SALES MANAGER for their Edmonton, Alberta office.

JOB DESCRIPTION:

It’s an incredible time to be part of our client’s team! The customers and industries needing quality and innovative coating solutions is vast and now is the time to become a part of this team and help successfully capture the market and achieve remarkable growth and revenue results.

Significant opportunities exist for continued market expansion and business development in many markets located within North America and internationally. The new business development and sales management function is clearly a vital part of our client’s team and the Sales Manager role is essential to achieving exceptional revenue, profitability and growth goals.

Reporting to the Chief Executive Officer, the Sales Manager will be accountable for inspiring, leading, and managing the growth of this area in the business. This is a bran d new role and one that you can make your own!

We are currently seeking a self- motivated professional with a consistent record of high achievement, exceptionally developed sales, marketing and management skills, demonstrated experience identifying new categories of opportunity and developing pipelines of new business. You will enjoy working with dynamic and energized team and contributing to our client’s leadership team. Take a look…

As the Sales Manager, you will be responsible to:

Grow Revenue and Market Share: generate new sales leads as well as nurture and enhance relationships with existing customers.

Develop market-centric programs, distribution channels, and accurate sales forecasts and achieve targeted performance forecast. Recruit and train distribution channel partners as needed.

Use knowledge of the market and competitors to identify and develop products, unique selling propositions and differentiators.

Visit existing and prospective customer manufacturing locations as needed to provide technical support, problem solve, monitor product usage, identify opportunities for business expansion and maintain relationships with key personnel at multiple levels in management, production, quality control, sourcing, engineering, etc.

Develop visibility and reporting tools for management, sales teams, and clients

Identify and confirm customer value propositions and supporting product testing in manufacturing environments.

Collaborate with product development to inform product offerings, and identify opportunities for value added growth through the current product portfolio and new product profiles.

Establish and maintain alliances with key equipment suppliers as needed to support individual plant locations.

Interface with prospective customers in order assess technical requirements, decision makers, decision influencers and decision methodology.

Prepare and present technical presentations outlining our client’s capability to provide valued solutions.

Capably prepare and negotiate pricing proposals and sales contracts.

Provide management support and leadership for the setting of customer disputes.

Analyze the market, monitor market trends, and communicate this information within the company.

Work closely with the operations organizations to maximize sales.

Strong verbal, written, and listening communication skills.

Strong selling and negotiation skills that are shared with the selling team.

Leadership skills to motivate sales team.

Planning skills to help sales team prioritize and optimize their efforts in order to maximize sales.

Ability to develop relationships with key customers.

Continually researches and compiles listings of prospective customers to create sales leads.

Gathers sales leads from newspapers, business directories, industry ads, trade shows, websites, and other sources.

QUALIFICATIONS:

High School Diploma

10+ years’ experience.

The Sales Manager must be able to demonstrate experience developing and achieving goals on a consistent basis.

Adept with financials, numbers and expense management.

Strong with communication and presentation skills, and can solve problems and handle pressure

Prior sales and business development experience closing profitable deals, overseeing sales teams, client relations, strategy, and product development.

The ideal candidate will have adhesives and sealants market or have overseen successful business lines in comparative industries.

Having experience with protective coatings and solutions is a definite asset.

Having your NACE Certification or NACE training would also be considered a definite asset

Comfortable operating at both a strategic and “roll up your sleeves” level.

Strong communication, organization and interpersonal skills

Excellent negotiating skills

Can do attitude/problem solver

Self-motivated, professional, executive presence

Ideal candidate must be familiar with MS Office and CRM systems.

Qualified and interested individuals are encouraged to apply to info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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SENIOR BENEFITS ADMINISTRATION ANALYST – EDMONTON, ALBERTA, CANADA – # 3665

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a SENIOR BENEFITS ADMINISTRATION ANALYST for our Edmonton, AB client.

Reporting to the Director, Wellness and Claims, The Senior Benefits Administration Analyst plays a key role delivering benefits services to municipalities and non-profit organizations. The role will focus on providing outstanding service delivery, recommending retention strategies, and a comprehensive benefit program including; dental, extended health care, critical illness, life insurances, disability and additional value add services. The incumbent will maintain and validate benefit program data from multiple sources, liaising with various internal/external business areas and subject matter experts to ensure data accuracy and completeness. The Senior Benefits Administration Analyst will stay abreast of program offerings, monitor trends, and identify opportunities for service enhancements and support projects and initiatives. This role will also work with external service providers to request reports and relevant statistics, in order to update benefit program statistics.

JOB DESCRIPTION:

As the Senior Benefits Administration Analyst, you will be required to;

Provide metrics to support development of business plans for new projects and initiatives.

Assess and monitor service issues including analyzing impacts and proposing solutions/opportunities.

Support continuous improvement by identifying and implementing new approaches that improve Third Party Provider Service Level reporting.

Assist with the execution of the standard customer life cycle events including annual renewal, new group implementation, billing and terminations.

Work with Benefit Services Consultants to ensure administrative procedures are kept current following updates or changes, and in accordance with contractual arrangements, industry best practices and regulatory requirements.

Act as the primary contact for coordination with internal subject matter experts regarding data support, data management issues and reporting capabilities.

Develop value-added standard and ad-hoc reports by compiling and manipulating data from a variety of sources. Investigate, research and resolve discrepancies as needed.

Analyze data from a variety of sources and identify trends, issues, and opportunities.

Receive, review and verify reports from service providers.

Update and maintain schedules to the benefit plan document, benefits booklets and related documentation.

Assist in defining and tracking metrics and KPIs to measure success.

Assist with year-end, annual reporting, budgeting and business planning.

Prepare monthly provider remittance summaries and client invoicing for approval by Director, Wellness and Claims.

Ensure that challenges and opportunities regarding service delivery processes with an emphasis on claims management and member needs are identified, assessed and made known to the Director, Wellness and Claims.

Aid in gathering and compiling data required for value added services such as ad-hoc benefit compares and reviews, requested benefit changes and completion of RFPs.

Other duties as assigned.

QUALIFICATIONS:

Post-secondary diploma or degree in a relevant field or commensurate experience.

Certified Employee Benefits Specialist (CEBS) Designation, or other relevant designation is an asset.

Life and Accident & Sickness License would be an asset.

Minimum 3 years’ experience in a similar role in a Third Party Administrator (TPA) or Benefits’ Consulting environment.

Strong knowledge of products customarily included in group benefits program, such as basic group life, health, dental and disability insurance with the ability to interpret policy contract wording.

Aptitude to identify areas for improvement and implement change.

Proven business analysis, problem solving and critical thinking skills required.

Strong business and financial analysis knowledge, and the ability to manipulate data and develop/maintain reporting systems.

Effective communication skills including verbal, written and presentation skills

Strong attention to detail.

Highly organized team player, flexible and adaptable to change.

Ability to work independently with minimal supervision, assume initiative with a “can do” attitude, comply with deadlines, and to work concurrently on a variety of tasks.

Superior ability in mathematics and financial analysis, and demonstrated computer skills using financial spreadsheet programs.

Highly proficient in the MS Office Suite of products with a focus on Microsoft Excel.

Experienced in creating and streamlining standard administrative workflows, processes and procedures in accordance with industry best practices.

Travel occasionally required within the province of Alberta, with the rare requirement for an overnight stay.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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FACILITIES SERVICE REPRESENTATIVE – EDMONTON, ALBERTA, CANADA – # 3664

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a FACILITIES SERVICE REPRESENTATIVE for our West Edmonton, AB client.

JOB DESCRIPTION:

Our client is currently seeking a Facilities Service Representative to focus on new business to business account development in our clients Facilities Services – Bars, Restaurants, Small Businesses, etc. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Facilities Service Representatives will also transport samples of products for presentations. Our client provides a thorough sales training program, including product knowledge, mentorship, sales process and business development strategies.

KEY RESPONSIBILITIES:

Generating revenue and meeting sales targets

Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns

Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business

QUALIFICATIONS: 

High School Diploma or GED required; Bachelor’s Degree preferred

Minimum of 1 year outside sales experience or successful completion of our client’s sales training program required

Valid Driver’s License required

New business to business (B2B) sales experience preferred

“Hunter” sales mentality- goal driven and self-motivated

Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet) and Contact Management System preferred

COMPENSATION/BENEFITS:

Solid Base Salary and Commission

Potential Extensive Car Package (Lease/Gas/Insurance/Maintenance Allowance)

Monthly/Quarterly Performance Bonuses & Incentives

Comprehensive 12 week sales training program

Mentorship program Tablet & AirCard

Annual Recognition Events

401(k)/Profit Sharing/Employee Stock Ownership Program

Medical, Dental & Vision Insurance Package

Disability & Life Insurance Package

Paid Vacation & Holidays

Career Advancement Opportunities

Our client’s vision is to retain a highly talented, diverse and motivated team of partners who are compatible with our culture and enjoy what they do.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to info@indemand.ca.

 ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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UNIFORM SALES REPRESENTATIVE – EDMONTON, ALBERTA, CANADA – # 3663

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a UNIFORM SALES REPRESENTATIVE for our West Edmonton, AB client.

JOB DESCRIPTION:

Our client is currently seeking a Sales Representative to focus on new business to business account development in our Uniform Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Our client provides a thorough sales training program, including product knowledge, mentorship, sales process and business development strategies.

KEY RESPONSIBILITIES:

Generating revenue and meeting sales targets

Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns

Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business

QUALIFICATIONS:

High School Diploma or GED required; Bachelor’s Degree preferred

Minimum of 1 year outside sales experience or successful completion of our client’s sales training program required

Valid Driver’s License required

New business to business (B2B) sales experience preferred

“Hunter” sales mentality- goal driven and self-motivated

Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet) and Contact Management System preferred

COMPENSATION/BENEFITS:

Solid Base Salary and Commission Potential

Extensive Car Package (Lease/Gas/Insurance/Maintenance Allowance)

Monthly/Quarterly Performance Bonuses & Incentives

Comprehensive 12 week sales training program

Mentorship program

Tablet & AirCard

Annual Recognition Events

RRSP Match / DPSP Contribution

Medical, Dental & Vision Insurance Package

Disability & Life Insurance Package

Paid Vacation & Holidays

Career Advancement Opportunities

Our client’s vision is to retain a highly talented, diverse and motivated team of partners who are compatible with our culture and enjoy what they do.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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PHARMACY MANAGER – EDMONTON, ALBERTA CANADA – # 3662

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a PHARMACY MANAGER for our Edmonton, AB client.

JOB DESCRIPTION:

Our client’s Pharmacies are owned by Pharmacists. Our client offers a deeper level of care, brought to you by independent pharmacy owners that are a part of the local community.

Our clients dedicated teams of owners, pharmacists and support staff are passionate about providing patient care that improves personal health and strengthens the broader community.

The Pharmacy Manager is responsible for the following duties and responsibilities and must report to the principles.

The Pharmacy Manager must not permit anyone other than other pharmacists to influence the operations of the dispensary in any way that would contravene any legislation pertaining to pharmacy practice, the Standards of Practice or the Code of Ethics.

This role requires a self-motivated team player who has strong leadership skills, is proficient in oral communication and who is task oriented and thrives on working with others.

You will assume the responsibility for the day-to-day operations in serving this pharmacy’s community. You will also Lead the Pharmacy Team in providing customer service to both clients and health care providers as well as developing business plans, managing and developing relationships with all current and potential customers, inventory and budget management, as well as human resources management. 

Staffing

Ensure that the pharmacy has enough staff to meet the workload.

Hire and terminate the employment of pharmacy staff.

Ensure that all pharmacy staff members are adequately trained and aware of their duties and responsibilities.

Evaluate the performance of other pharmacy staff members to ensure that they are working within their scope and fulfilling the duties and responsibilities expected of them.

Periodically meet with each staff member to discuss his or her appraisal.

Make recommendations and follow-up with appropriate praise and constructive criticism.

Make work schedules and distribute them to each staff member.

Hold periodic staff meetings to discuss the operations of the pharmacy and receive feedback and comments from other staff members.

Duties

Control the inventory level of the dispensary.

Establish a quality improvement program which includes defining quality and standards, assessing performance, determining compliance, taking corrective action if necessary and making the necessary changes to continuously improve the efficiency and success of the pharmacy.

Review all drug errors.  Make changes to the policies and procedures of the pharmacy to decrease the chance of making drug errors.

Take all necessary loss prevention measures.

Act as a team leader.

Deal with all customer complaints that cannot be handled by another staff member.

Act as “responsible affiliate” and perform necessary duties as outlined in the Health Information Act.

Ensure that all staff members and the dispensary operate and appear professionally.

Act as a preceptor to pharmacy students and interns.

Perform all other duties and responsibilities of a staff pharmacist.

QUALIFICATIONS:

Bachelor of Science Degree in Pharmacy (Bpharm)

Pharmacy Examining Boards of Canada Certification

Must have Additional Prescribing Authorization (APA)

Must have PRAC ID

Must have Administering Injections and Immunization Course and experience

Must have extensive clinical programs experience and the ability to work with addictions and inner city clientele

You are a licensed Pharmacist with management experience – minimum 2 years of management experience

Home Health Care experience is an asset

Front Store experience is an asset Working knowledge of pharmacy computer systems and are willing to work flexible hours

Superior leadership and customer service skills and are a detail oriented, self-motivated team player

Good communication skills

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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REGISTERED PHARMACY TECHNICIAN – EDMONTON, ALBERTA, CANADA – # 3661

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a REGISTERED PHARMACY TECHNICIAN for our Edmonton, AB client.

JOB DESCRIPTION:

Assist pharmacists to maintain inventories of medications and prescription records of pharmaceutical products

Ensure the information on prescriptions is accurate, complete and authentic

Enter client information in databases and prepare medications for clients

Receive and transcribe verbal prescriptions from practitioners

Greet and assist patients at drop off and pick up

Transfer prescriptions to and receive prescriptions from other pharmacies

Ensure the accuracy of drug and personal health information in patient records

General OTC enquiries from patients and referral to Pharmacist where required and necessary

Counting and packaging medications

Perform the final check of a prepared prescription

Bill third party insurers

May help with scheduling and workflow

QUALIFICATIONS:

Graduate of a recognized Pharmacy Technician program

Registration as a Pharmacy Technician with the Alberta College of Pharmacists

Must have extensive clinical programs experience and the ability to work with addictions and inner city clientele

Interest in compounding and home health care is an asset

Demonstrated communication (verbal and written), interpersonal, organizational, and problem solving skills

Must be accurate, reliable, precise, cooperative, able to demonstrate effective service attitude, and self-motivated

Knowledge of MS Word and Excel

Must be able to work both independently and cooperatively in a team environment

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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SALES/ACCOUNT MANAGER – WINNIPEG, MANITOBA, CANADA – # 3646

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a SALES/ACCOUNT MANAGER for our Winnipeg, MB client.

JOB DESCRIPTION:

Are you someone who dreams of helping bring Indigenous communities forward and sharing the best of Indigenous culture with the world? Are you a great communicator, energetic, and work with technology to work faster and smarter? If so, then our client has an opportunity for you to lead sales and travel to trade shows to represent the brand!

Our client is an Equal Opportunity employer and utilizes an Indigenous-first hiring policy. Our client was established in 1997 and was founded with a vision to build a vibrant, global brand that makes an impact in the Indigenous community. Today, they are the world’s leading manufacturer of Indigenous footwear and has emerged as a symbol of Canadian business excellence, Indigenous entrepreneurship and corporate social responsibility.

As the Sales/Account Manager you will:

Lead sales efforts and sales campaigns within the independent wholesale channel

Show your skills as a tactical, data-driven salesperson who ‘knows a customer’s business better than they do’

Execute sales campaigns and travel (up to 30% of the time) to visit customers and attend trade shows

Work with a skilled Director of Sales to help you plan and track progress

Gain expertise in the client’s brand and product lineup

Review historic sales data, create recommended orders by customer; study existing client base, potential volumes and identify additional prospects and opportunities

Plan and organize daily work schedule; call new and existing clients; pursue opportunities

Manage and execute sales campaigns via phone and email; cold calls and lead generation

Set-up and attend trade shows; meet customers and take orders

Listen to and report on customer needs; provide solutions/suggestions via phone/email

Change orders and update customer account information in computer system

Answer incoming phone calls and emails; provide support with order processing

Assist with creation of order forms, purchase orders, sales reports and order confirmations

Process and send inventory reports to a variety of clients and stakeholders across multiple channels

Complete a sales opportunities database, communicate travel schedules, daily call reports, weekly work plans, and sales forecasts in a timely manner

QUALIFICATIONS:

A willingness to go above and beyond, especially during peak seasons

Prior experience in wholesale sales environment

Minimum 2 years of demonstrable work experience working with MS Office

Experience working with Mailchimp and/or other B2B tools

2 years of customer service experience; ideally, in a non-retail environment

Excel, MS Office Suite

Attention to detail and numerical proficiency, with an ability to analyze/summarize data and make strategic, data-based recommendations

An inherent ease and excitement in interacting professionally with customers

Superior written and verbal communication skills and enthusiastic personality

Excellent time management, organizational and interpersonal skills with the ability to prioritize multiple tasks over the short and medium term

An entrepreneurial attitude coupled with a willingness to problem-solve

Passion for customer service, attention to details and a desire to close sales

Post-secondary education considered an asset

French language proficiency is also considered an asset, but not mandatory

Our client offers a fun and unique, open-concept office with an award-winning team, competitive salary and benefits and an opportunity to work with a global fashion brand that measures both financial and social returns.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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