SAP SUPPORT CONSULTANT – LOGISTICS – MONTREAL, QUEBEC, CANADA – # 3634

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a SAP SUPPORT CONSULTANT – LOGISTICS for our Montreal, QC client.

Our client is a Canadian leader in supply chain optimization dedicated to improving business performance. Since 1993, the consulting firm offers services in manufacturing and logistics performance, process reengineering, asset management optimization, change management, ERP and information technology solution implementation.

They offer a world of collaboration and mentoring comes before hierarchy, where challenges and learning opportunities are fruitful. Our client is distinguishable by the quality of their services, the expertise of their employees and in the implementation of more than 2,000 projects. They have helped improve processes in profitability for over 1,000 companies!

JOB DESCRIPTION:

Provide level 2 and 3 support to customer’s analysts and end-users

Work under different service models defined with our client’s customers, i.e. break & fix, enhance current functionality, provide guidance on SAP utilisation, define new processes, etc.

Interact with an installed base of 30+ customers from different segments (manufacturer, services, financial, retail, etc.)

Take ownership of assigned cases an ensure proper resolution until fully confirmed by requestor

Act as a reference person for main SAP module of expertise

Thoroughly document resolution of issues

QUALIFICATIONS:

Proven, solid, hands-on experience in SAP (including at least one full-cycle implementation project, post-conversion support and upgrade)

At least 5 years of experience in SAP as configurator

Deep knowledge of at least one logistics module (SD, MM, PP, PM) and good understanding on the integration across other logistics and financial modules

SAP certification for the identified modules would be preferred

Broad understanding of SAP from both technical and functional perspective

Excellent problem analysis and resolution skills

Excellent documentation skills

Capable to interact with different levels at the customer organization (end-users, analysts, directors)

Previous experience in supporting end-users would be preferred

Excellent attention to details

Ability to work independently, autonomously and in teams in a cross functional environment

Self-driven and capable to work with minimal supervision

Ability to troubleshoot issues by performing extensive research and utilizing personal and team’s experience

Value added attitude towards our client and their organization

Excellent communication skills, in both French and English, written and spoken.

Our client offers competitive salaries and equal opportunities for all. If you feel motivated by stimulating challenges and meet the requirements, don’t wait! Apply today!

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

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