IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a PROJECT/TECHNICAL INSIDE SALES REPRESENTATIVE for our Edmonton, AB client.
Our client is a supplier of thermoplastic products designed for use in corrosion resistant fluid processing systems. They are a family-run Canadian company that has been in business for over 50 years with 5 branches across the nation. They are recognized as the leading authority in corrosion and chemical resistant industrial plastic products. They supply all industries ranging from Agricultural, Electrical, Construction and Plumbing. Their culture is one of inclusion and cooperation.
As the Project/Technical Inside Sales Representative, you will be responsible for sourcing new customers and contacting existing customers for opportunities.
Respond to customer’s requests for quotations, orders and lead times by telephone, fax or email.
As a representative working with a client, this role will develop quotes in the time frame required, write orders, and relay pertinent order information to the customer.
Communication with other departments in the process of orders and ensuring service is being provided to the customers will be required.
Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers.
Develop and maintains rapport with customers and work to give them the best possible service.
Retrieve customer information, stock status information, the status of orders, and make changes to customer orders.
Follow up with clients and relay delivery times by working with operations and the shipping department.
Daily outbound calls to solicit new business with new or existing customers
Work with Credit to determine the credit status of customers.
Maintain files of active orders and posts activity such as change notices, delivery changes, partial shipments, and returns.
Prepare paperwork (original purchase order, copies of the invoice, and returned goods documentations) to be given to the accounting department for credits or debits to be issued.
Work closely with Outside Sales Representative to develop new accounts.
Take a pro-active approach in calling customers to solicit new business opportunities.
Other duties as assigned.
Post-secondary education in sales/marketing or an acceptable combination of education and experience would be viewed as an asset.
Able to build and maintain lasting relationships with customers.
Exceptional written, verbal and listening communication skills are a must.
Self-motivated, with high energy and an engaging level of enthusiasm.
Related industry experience would an asset.
This person will be entrepreneurial in nature and considers themselves to be a self-starter, have a dynamic personality, a positive attitude and a high level of determination.
Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to email@example.com.
ONLY QUALIFIED CANDIDATES WILL BE CONTACTED