FRONT DESK MANAGER, JASPER, AB, CANADA – #5164

IN DEMAND Recruitment & Consulting Inc. is currently looking to hire a FRONT DESK MANAGER for our Jasper, AB client.

Are you looking for an exciting opportunity to live and work in the beautiful splendour of the Canadian Rocky Mountains? Our client’s two properties in Jasper offer an exceptional experience for you.

JOB DESCRIPTION:

We are looking for an enthusiastic, positive and assertive leader responsible for ensuring the successful and efficient operation of the front office at our client’s hotel located in the town of Jasper, AB.

As Front Desk Manager duties will include, but are not limited to:

Management Training Duties:

Manages day-to-day operations of the front desk team to ensure compliance with all operating procedures

Oversees check-in and check-out procedures, ensuring all financial transactions are in compliance with operating procedures

Training front desk team to inform guests of hotel services and amenities

Works with baggage handlers to ensure smooth handling of guest luggage

Manages staffing levels to ensure guest satisfaction and financial objectives are met

Assists at front desk during staff shortages or as required

Improves service by training and coaching the team to understand guest needs and provide guidance and feedback

Updates group information including maintaining, monitoring, and preparing group requirements and relays information to appropriate personnel

Training, coaching and mentoring team members to help improve knowledge and skill, while also addressing individual team member concerns

Conducts individual team member performance reviews, providing feedback and disciplines team member when required

Customer Service Responsibilities:

 

Leads the team and sets an example to quickly resolve customer service matters

Trains and empowers team members to provide excellent customer service

Responds to all guest requests in an accurate and timely manner

Monitors all customer comments and makes recommendations for improving service levels to the General Manager

Administrative Duties

Maximizes room revenue and occupancy by reviewing status daily

Monitors selling status of rooms on a daily basis

Reviews daily arrivals to ensure all groups, FIT arrivals and customer discrepancies are quickly resolved

Ensures all financial procedures are followed

Operates all aspects of front office property management system, including report generation and analysis and simple configuration changes.

Monitors all VIPs, special guests, and customer requests

Leadership Duties

Acts honestly, with integrity and respects all team members

Communicates effectively with all department managers and supervisors

Celebrates and publicly recognizes team member contribution on an ongoing basis

Demonstrates a willingness to learn in order to improve leadership and management skills

QUALIFICATIONS:

Valid work permit, permanent residence status or citizenship and currently residing in Canada.

Must be fluent in English.

High school education or equivalent.

Either: (1) Two years of guest service, front desk, or related hotel supervisory experience; OR (2) Two-year degree from accredited school in hotel & restaurant management, business administration or finance-related background; OR (3) Three-five years of office management or high-level administrative experience.

Here are some great reasons why you should join our client’s team:

  • Competitive wages
  • Subsidised staff accommodation
  • Comprehensive benefits package including: extended health benefits, long term disability, life insurance, RRSP matching
  • Activity and fitness benefits to all full-time employees
  • Seasonal and long-term employment
  • Full and part-time positions
  • Great opportunities for advancement

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document, with cover letter and salary expectations to: info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

30+ DAY TEMPORARY EXECUTIVE ASSISTANT, EDMONTON, AB, CANADA – #5161

IN DEMAND Recruitment & Consulting Inc. is currently looking to hire a 30+ DAY TEMPORARY EXECUTIVE ASSISTANT to work with the President of Edmonton, Alberta based client.

JOB DESCRIPTION:

This position requires outstanding communication and interpersonal abilities, a strong work and service ethic, and excellent organizational and networking skills. The Executive Assistant is responsible for effectively and efficiently managing the President’s time, tasks, budget, and schedule, appropriately preparing for all meetings, emails and presentations. A successful assistant will develop strong knowledge of and relations with all individuals in the company. The Executive Assistant is responsible for timely and responsive management of Executive Office communications — discerning priorities and organizing for effective information management and retrieval.  Of special significance is the assistant’s responsibility to prepare meetings and materials for board meetings and interface effectively with others.

The Executive Assistant is responsible for providing high-level, confidential administrative support. Duties are administrative and project-based including: scheduling travel, arranging meetings, prepare agendas, notices, attend meetings and prepare minutes for meetings. You will also handle information requests, preparing reports and correspondence. This position is privy to confidential information and as such, requires diplomacy and discretion in addition to flexibility in their daily work routine.

Follow up on action items from meetings on the President’s behalf; work very closely with direct reports of the President to ensure action items are completed timely.

Provide accurate word-processing support by composing and/or editing a variety of documents. This includes many highly confidential correspondence, contracts and proposals. The volume of paperwork is quite heavy.

Exercise mature judgment and knowledge of the organization to balance business priorities, individual team needs, the President’s style and company policy.

Assist with organizing meetings and/or special events. Arrange for catering, locations, distribution of information with respect to the event and any gifts or handouts for the event.

Develop and maintain well organized filing system that permits easy reference and rapid retrieval of information.

Special organizational and research projects as directed.

Remain aware and coordinate complex scheduling using Outlook.

Promptly screen and distribute incoming email, responding where appropriate.

Conduct research and compile data as required.

Perform addition functions as directed or assumed on personal initiative.

QUALIFICATIONS:           

Executive level candidate – senior experience a must.

Expert knowledge of MS Office, including Word, Excel, Powerpoint and Outlook.

Extremely organized and detail oriented.

Professional and mature demeanor; able to work with a variety of personality types.

Strong sense of urgency.

Proactive and able to foresee needs.

Timely and able to complete tasks quickly; must be able to multi-task.

Extremely resourceful.

Able to work independently and make sound decisions.

High energy, positive, outgoing.

Superior integrity with the ability to handle and process confidential and sensitive information.

Must be able to drive deadlines.

Strong written and verbal communication skills.

Very punctual, regular attendance.

Must be able to work under pressure.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to Stefanie Howse – info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

CREDIT SPECIALIST, INGERSOLL, ON, CANADA – #5153

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a CREDIT SPECIALIST for our Ingersoll, ON client.

JOB DESCRIPTION:

This is a growing OE manufacturer, having successful product lines are sold all over the world, they lead the way in technical innovation in their niche products.  Canadian owned and headquartered locally this is a multi-site, multi-currency environment with a global customer base.

Due to growth, this is a newly created role where the right individual can take the initiative to improve processes and reporting.  We are seeking a Credit Professional with the experience and desire to make a difference.

This position will work closely with the sales team onboarding new customers and will be responsible for the following duties:

  • Handle assigned responsibilities at daily credit & collection operations and ensures that customer payments are received in accordance with agreed payment terms.
  • Process incoming credit applications and recommend credit limits that will maintain an appropriate level of credit risk while growing customer sales and developing positive customer relationships.
  • Ensure that the customer set up in our ERP system is up to date and reflects the customer contracts and other supporting documentation.
  • Collaborates with the accounting team to ensure customer credits, returns, and special arrangements are correctly recorded in the accounting records.
  • Completes projects and special requests as assigned.

Offered is the opportunity to work in a close knit environment with a family atmosphere along with a competitive salary and benefits package.

QUALIFICATIONS:

  • Demonstrable experience as a Credit Specialist.
  • Excellent knowledge of all applicable governing regulations and bodies.
  • Familiarity with sound business, borrowing, and spending practices.
  • Strong research, statistical, and decision-making skills.
  • Ability to negotiate credit limits and repayment options.
  • Capacity to let ineligible clients down in a dignified manner.
  • Willingness to institute pertinent corrective measures to procure monies owed.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED