IT TECHNICIAN, BRAMPTON, ON, CANADA – #5274

IN DEMAND Recruitment & Consulting Inc. is currently recruiting for an IT TECHNICIAN for our Brampton, ON client.

Since its inception in 1986, our client has earned a solid reputation for meeting the unique needs of the Canadian market through its unwavering commitment to a rigorous engineering focus, constant improvement and category-defining innovation.

Our client is one of the world’s leading manufacturers of drive technology – for mechanical and electronic solutions.  The range of products includes geared motors, motors, industrial gear units, gear drives, frequency inverters, motor starters and frequency inverters for decentralized drive control. Our client assembles custom, high-efficiency mechanical power transmission products using quality company-built components.

Our client’s products and services enhance the reliability of equipment used worldwide, supporting industries such as transportation, mining, energy, food & beverage.

JOB DESCRIPTION: 

Provide Help Desk/Desktop Support for all North, Central, and South American facilities. Must have the ability to not only troubleshoot but be able to resolve local and remote end user computer, printer, and phone related issues.

Additionally, responsibilities include being able to schedule service calls, train users on new and existing software and hardware, oversee software deployments, procedure development, and all software and hardware updates.

Provide technical assistance and support to troubleshoot all hardware, software, and basic network issues

Support issues related to Windows OS (Windows 10, 7), Apple iOS, and applications which include Microsoft Office365, Teams, OneDrive, Adobe, Internet Explorer, Edge, Chrome and Cisco VPN.

Image computers, laptops, and tablets and oversee software / hardware deployment and updates

Create, alter, and delete user accounts

Perform and schedule service calls

Perform asset Management

Train end users on new and existing software

Provide support for non-standard systems, including Digital Signage, Security Camera’s, Badge Systems, AV systems, and shipping system

Develop and maintain computer-related procedures and policies

QUALIFICATIONS:

Have completed a 2 or 4-year Computer Science related degree.

Have 2 to 3 years technical experience supporting computers / software.  Basic knowledge of Active Directory, Smartphones, wireless, VPN, and basic networking.

Great customer service skills, responsible, dependable, hardworking, and a self-starter. Must have the ability to judge and attend to problems in an accurate manner related to priority. Must also apply knowledge efficiently and have a strong aptitude to learn and apply new knowledge

Must be able to lift, carry, and switch out PC hardware and be able to work on a computer all day.

CompTIA A+ Certification, Latest operation and Office365 training

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED