IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a TERRITORY ACCOUNT MANAGER for our SASKATCHEWAN / MANITOBA client.  

JOB DESCRIPTION:

The successful candidate will be responsible for representing, marketing, sales training, merchandising and customer service of our client’s product lines. You are a team player who loves a challenge and thrives on hard work, you have long-term goals and an aggressive professional attitude towards sales and marketing development.

Your principle accountabilities will include but not be limited to:

To provide an ongoing program of primary and refresher product knowledge training to all of our client’s clients with the goal of achieving excellence and total customer satisfaction.

To provide guidance and assistance to ensure that each retail store is merchandised exactly to standard.

Communicate to the store sales and management team all relevant information regarding merchandise and marketing direction.   It is vital that you build a strong business relationship with the retail store staff.

Analyzes territory growth and profit-improvement opportunities and develops a master sales plan of advertising, merchandising, promotion and sales training programs to enhance our client’s market share and profitability in the territory.

Conducts sales associate training, and institutes floor sales incentive programs to maximize the sales time commitment to our client’s brand(s) by floor sales personnel.

Resolves customer service problems and personally works with the plants personnel to ensure a high level of service is provided to each customer on a cost-effective basis.

Periodically reviews territory performance, identifies opportunities to enhance territory profits, and works with the sales manager to develop merchandising and other promotional programs that improve our client’s product mix and share position in the market.

Utilize sales training props, films and meeting leaders’ guides with the purpose of implementing one common product knowledge training program.

Provide a continuous resource for product knowledge questions and answers by telephone.

Alter the day and time of visitation to assure that all sales staff are exposed to refresher training.

Make himself/herself available during any hours including evening and weekends, before or after store hours to accommodate training requirements.

Distribute to all retail sales staff detailed printed product information features, advantages and benefits.

Provide an update to store management on the status of product knowledge training.   This update will be provided at each visit or at the request of store management.

Check all client’s signs, brochures, and displays for completeness, neatness and accuracy.   Update and supply as required.

Check that all the client’s comfort zones, innerspring and foundation demonstrators are in good order.

Maintain an up-to-date listing of store management and sales personnel.   Update this list with your store visit dates and the names of people spoken to.

Detailed Activities List:

Conduct quarterly business reviews with dealers         

Know the competition

Know the market

Know the industry, industry periodicals

Housekeeping

Handle customer service issues

Strategize budgets, goals for territory, business plans

Build advertising themes and events

Manage co-op advertising

Manage accounts receivable status

Missionary account building

“Selling Skills” presentations

Presenting “Point of No Returns”

Maintenance of point of sale and demonstrators

Relationship building

Maintaining price lists/samples

Prepare reports for Sales Manager, territory reviews

Input to quarterly sales meetings

Concept retail floor plans

Building dealer merchandise strategy, marketing plans

Present client’s research information

Maintain dealer records and history

Follow up on dealer orders

Manage dealer visitation schedule

Advance contract sales opportunities

Check dealer inventory

Implement and support our client’s policies and procedures

QUALIFICATIONS:

The successful incumbent will have 3 – 5 years business related experience.

Furniture industry experience required.

A University Degree.

An enthusiastic attitude.

The willingness to learn.

Ability to work from your own home office.

Be self-motivated, self-directed and self-managed.

Confident and analytical.

Ability to analyze numbers in Excel and present to clients.

Your own car.

They offer a competitive salary, bonus, car allowance, company assisted RRSP/DPSP plan, an excellent benefits package, career advancement opportunities and first-class training.

Please send a Cover Letter and your Resume as a MS Word Document with salary expectations!

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED