AREA INSTRUMENTATION ENGINEER, LA PORTE, IN, USA – #5459

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IN DEMAND Recruitment & Consulting Inc. is currently looking to hire an AREA INSTRUMENTATION ENGINEER for our La Porte, IN client.

Our client, a top chemical manufacturer and provider of chemicals to petrochemical and steel manufacturers as well as refineries, is looking for a talented Instrumentation Engineer to be located in Northwestern IN/East of Chicago, to support 10 of their plants in the Midwest region (Most within a 3-hour drive). This role WILL have up to 50% travel to the plants within the region.

What you will enjoy doing:

As one of their Area Instrumentation Engineers, you will provide instrumentation technical expertise for increasing plant reliability. You will recommend and implement technical solutions for extending equipment life, troubleshoot and problem-solve instrument issues, and develop preventative maintenance plans for all facilities.

 

JOB DESCRIPTION:

  • Supports the Area Production Director in achieving key outcomes in safety, reliability, efficiency, cost and customer service
  • Supports the Area Reliability and Maintenance team by establishing a culture of safety in working and in the execution of all aspects of the team’s role requirements
  • Ensures compliance with all safety, health, environmental and quality standards within the area
  • Ensures the reliable and efficient operation of all electrical equipment and instrumentation within the area by:
  • Performing electrical equipment and instrument reliability, efficiency and contingency reviews and assessments and monitors the completion of action plans to reduce and eliminate identified gaps and risks
  • Proactively reviewing and ensuring up to date electrical equipment and instrument condition-based data and equipment reports to ensure reliable operation
  • Supporting the development of instrumentation reliability and maintenance procedures for company internal standards publication
  • Reviewing and approving the application of local electrical equipment and instrumentation systems PM’s, work instructions, and related procedures.
  • Reviewing the quality and completeness of instrumentation PM execution at assigned plant locations
  • Ensuring that agreed electrical equipment and instrumentation maintenance strategies are fully implemented at all sites
  • Ensuring that all sites have active instrumentation contingency plans with identified reliability risks mitigated per plan
  • Ensuring that critical electrical equipment and instrumentation spare parts are on hand and in a condition for immediate use and are replenished in a timely manner once consumed
  • Developing Critical Equipment Quality Control plans for electrical equipment and instrumentation maintenance activities
  • Leading the rectification of failed electrical equipment and instrumentation, including EMOC, plant/equipment outage decision making and root cause analysis
  • Identifies, defines, estimates, budgets, develops, plans and executes instrumentation turnaround maintenance activities, improvement, and relief projects within the area
  • Assess the technical competency of instrumentation contractors and service providers to ensure proper scope is assigned and the expected quality is received
  • Provides electrical equipment and instrumentation scope, estimation, and execution support to the Project Execution team for large capital improvement and relief projects within the area
  • Leads and executes electrical equipment and instrumentation programs and projects within each area in support of high-performance operations and continuous improvement within the area.
  • Represent the areas electrical equipment and instrumentation reliability interests in the proposal and project commercialization process, including scope and spare input and new plant acceptance
  • Completes area electrical equipment and instrumentation reviews of major EMOCs for completeness and consistency with technical standards
  • Leads or supports root cause analysis and ensures timely action item closure
  • Supports the effort for continuous improvement through EMBRACE and Six Sigma programs
  • Works with the Remote Operations Center (ROC) to execute electrical equipment and instrumentation projects and initiatives identified to drive performance and close performance gaps
  • Working with the Area Production Director, identifies, develops, and delivers technical electrical equipment and instrumentation training for the area
  • Leads the training and certification process of all area technicians in regard to NFPA 70E regulations, ensuring proper knowledge and practical training around utilization of electrical equipment within each company plant in the area.
  • Demonstrates HPO continuous improvement by sharing best practices employed or developed in the company and adopting best practices identified by global peers
  • Ensures that applicable material procurement and control processes are consistent with the company standards for corporate governance

 

QUALIFICATIONS:

  • Bachelor’s degree in electrical engineering
  • Minimum 5 years of experience in operational and engineering environment
  • Minimum 10 years of experience in electrical and instrumentation
  • Demonstrated exceptional operational safety leadership
  • Proven experience in the installation, maintenance, and troubleshooting of low/medium/high voltage substations, switchgear, transformers, motors, distribution systems, and associated protection and support equipment
  • Proven experience in electrical short circuit analysis, relay protection settings & coordination, power quality analysis, high voltage motor starting schemes and analysis, hazardous area classification, and lightning protection
  • Proven experience with plant process and equipment instrumentation including a wide variety of pressure, temperature, and flow devices; including control valves, actuators, limit switches, measurement devices, and analog and digital indicators.
  • Proven effectiveness at troubleshooting control loops issues, identifying problem components and interfaces, and executing effective and efficient solutions to restore critical and needed plant control functions
  • General expertise in large high-voltage motors and related control systems preferred
  • Proven experience in Root Cause Analysis, Cause, and Effect or FMEA methodologies
  • Proven experience and knowledge of predictive maintenance methodologies and technologies
  • Proven understanding of regulatory and industry standards and codes
  • Good knowledge of the National Electrical Code required
  • Experience with CMMS systems required, SAP PM preferred
  • Electrical Engineering degree required. Professional qualifications and licensing preferred
  • Six Sigma qualification a plus

Managerial skills:

  • Knowledgeable in plant operations. Can effectively identify and evaluate technical and business process opportunities and translate to financial terms to support investment and business case development
  • Continuous improvement drive and ability to implement change in a geographically diverse organization. Relentless drive to challenge the status quo.
  • Management by influence – experience delivering results in a highly matrixed organization and the ability to influence others to deliver results.
  • Self-starter with the ability to manage multiple activities and achieve results with minimal supervision
  • Excellent oral and written communication skills

Target Compensation for this role is $110k to $140k per year, plus bonus opportunity

 

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to us at:  info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

REGIONAL ELECTRICAL ENGINEER, MEMPHIS, TN OR BUFFALO, NY, USA – #5458

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IN DEMAND Recruitment & Consulting Inc. is currently recruiting a REGIONAL ELECTRICAL ENGINEER for our Memphis, TN client or Buffalo, NY client.

Our client, a worldwide leader in the provision of chemicals to the Food & Beverage, Semiconductor, 3D Additive Market, Chemicals, Steel & Metals industries, is currently seeking an Electrical Maintenance Engineer to be based at their Niagara Falls, NY or Memphis, TN location and will have a regional support responsibility. This position will report to the Region Reliability Center Manager at the same location. The maintenance engineer works with the Regional Reliability team and other corporate/regional/plant personnel to achieve tactical reliability goals.

The overall objective of the Maintenance Engineer is to ensure the safe and reliable operation of production facilities at the lowest life cycle cost. The Maintenance Engineer will be responsible for the identification, development, and implementation of innovative solutions to electrical system/asset issues for multiple facilities.  This person will be expected to work independently and make technical decisions and recommendations.

JOB DESCRIPTION:

  • Primary technical resource for maintenance of all low/medium/high voltage electrical equipment such as switchgear, transformers, motors and distribution systems.
  • Monitor Preventive/Predictive maintenance program and ensure timely resolution of all identified issues.
  • Identify and resolve chronic electrical asset concerns (bad actors)
  • Develop and execute small (< $100k) expense/capital projects for reliability improvement.
  • Assist in resolution planning for long-term electrical asset concerns (reliability threats).
  • Assess equipment performance data and ensure optimal and efficient performance.
  • Assist in Corrective-maintenance, Preventive-maintenance and/or Project cost estimation.
  • Assist in turnaround planning and execution.
  • Assist in Root Cause Analysis (RCA) process for major failures.
  • Drive resolution of highest impact issues with a strong sense of urgency and integrity.
  • This position requires a combination of office work and fieldwork. This position typically requires approximately 30% travel domestically. Accessibility during off-hours (laptop and cell phone) is occasionally required.

QUALIFICATIONS:

  • Associate/Bachelor Degree in Engineering and minimum 5 years of experience in maintenance/reliability engineering in an industrial manufacturing environment OR
  • Non-degreed with minimum of 15 years of experience in maintenance/reliability engineering in an industrial manufacturing environment.
  • Proven experience in installation and troubleshooting of electrical equipment such as low/medium/high voltage switchgear, transformers, motors and distribution systems.
  • Proven knowledge of Preventive and Predictive maintenance methodologies and technologies.
  • Excellent communication, team interaction and presentation skills.
  • Proven ability to work independently as well as lead/participate on cross functional teams.
  • Proven experience as a self-starter who effectively manages multiple tasks and achieves results with minimal supervision.
  • Proven experience in computers and standard software packages (MS Office, E-Mail etc.).
  • Bachelor’s Degree Electrical Engineering.
  • Proven understanding of regulatory and industrial standards and codes.
  • Proven understanding of control and instrumentation systems in an industrial manufacturing environment.
  • Proven experience in CMMS systems such as Infor EAM.
  • Proven experience in engineering documentation software (AutoCad, Visio etc).
  • Proven knowledge of reliability methodologies and strategies such as RCM, TPM, Spare Parts Management, Planning & Scheduling and CMMS optimization.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

AREA ELECTRICAL ENGINEER, BETHLEHEM, PA, USA – #5455

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IN DEMAND Recruitment & Consulting Inc. is currently recruiting an AREA ELECTRICAL ENGINEER for our Bethlehem, PA client.

Our client, a worldwide leader in the supply of chemicals, technology and gases to the Food & Beverage, Metals, Refinery, Semiconductor, Chemicals, and multiple other industries is looking for an Electrical Engineer in the Northeast and Mid-Atlantic Region to assist their team in supporting electrical related situations in that region.

The ideal candidate will bring their Electrical Engineering Degree and experience with Large Scale Motors, Compressors, Switchgear, Substations, 4,160V, 13.8KV within the Industrial Manufacturing Industry and the ability to travel around 50% regionally to the table for a rewarding new career and an opportunity for growth within this worldwide company. Due to the travel nature of the job, this candidate can live near one of these company locations: Bethlehem, PA.

JOB DESCRIPTION:

  • Supports the Area in achieving key outcomes in safety, reliability, efficiency, compliance, cost and customer service.
  • Provides technical, troubleshooting and maintenance support to all ASU, CO2, H2, and He plants within the area for all Electrical equipment including medium and high voltage substations/switchyards (up to 138KV), low | medium | high voltage switchgear, motor control centers, transformers, motors (up to 40,000HP), distribution systems along with associated protection and support equipment.
  • Provide day-to-day plant electrical support and assist with the execution of small improvement projects.
  • Work with Area controls engineers, mechanical engineers, as well as National Reliability Electrical and Instrumentation Engineers to support any respective initiatives or projects.
  • Assist with redlining, maintaining, and developing as necessary electrical documentation including single line diagrams, three-line diagrams, elementary diagrams, wiring schematics, layout drawings, interconnect drawings, cable and conduit schedules, panel schedules, & loop sheets.
  • Routinely review Electrical condition-based vendor data reports and provide recommendations and necessary repair plans for any noted deficiencies to ensure reliable operation (thermography, partial discharge monitoring, PdMA etc.)
  • Review and approve electrical and electrical PMs, work instructions, and related procedures and provide feedback and recommendations for changes as necessary.
  • Review the quality and completeness of electrical equipment PM execution at assigned plant locations and provide technical support with planning and execution.
  • Lead the troubleshooting and repair of critical failed electrical equipment including MOC guidance, plant/equipment outage decision making, repair plan, and root cause analysis
  • Identify, define, estimate, develop, and execute electrical turnaround maintenance activities. Supervise inspection and testing, overhaul, and replacement activities.
  • Includes motors, switchgear, substations, MCC’s protective relay replacements and upgrades. Familiar with requirements for commissioning.
  • Manage and provide technical support to electrical contractors to ensure accurate scope completion, proper documentation updates, standards compliance, and applicable code compliance (IEEE, NEC, NFPA, etc.).
  • Provide Electrical execution support to the Projects Execution Team for major capital projects and new plant installations within the area.
  • Represent the area’s electrical reliability interests in the proposal and project commercialization process, including the scope and spares input and new plant acceptance
  • Complete area electrical technical reviews of MOCs and provide supplemental engineering data, drawings, and analysis as necessary.
  • Leads the annual training and certification process of all area technicians in regard to NFPA 70E regulations, ensuring proper knowledge and practical training around the utilization of electrical equipment within each plant in the area.
  • Demonstrates continuous improvement by sharing best practices employed and adopting best practices identified by peers.
  • Perform instrumentation condition assessments for reliability, efficiency, spares gap, age and obsolescence. Monitors the completion of action plans to reduce and eliminate identified gaps and risks

QUALIFICATIONS:

  • Bachelor’s Degree in Electrical Engineering required
  • 7 years of experience with at least 5 years in an operational and engineering environment working with electrical and instrumentation equipment.
  • Demonstrated exceptional operational safety leadership
  • Self-started and self-directed with ability to manage multiple activities
  • Good technical and communication skills with solid interpersonal skills
  • Knowledgeable and experienced working with installation, maintenance, and troubleshooting of substations/switchyards, switchgear, motor control centers, transformers, motors, and distribution systems along with associated protection and support equipment
  • Experience working with electrical equipment at a wide range of voltages from 138KVAC down to 24VDC.
  • Knowledge and experience working with electrical short circuit analysis, relay protection settings & coordination, power quality analysis, high voltage motor starting schemes and analysis, hazardous area classification and lightning protection

Target compensation for this role is $110k – $140k per year plus bonus opportunity.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

SENIOR AREA ELECTRICAL ENGINEER, LA PORTE, IN, USA – #5456

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IN DEMAND Recruitment & Consulting Inc. is currently recruiting a SENIOR AREA ELECTRICAL ENGINEER for our La Porte, IN client.

Our client, a worldwide leader in the supply of chemicals, technology and gases to the Food & Beverage, Metals, Refinery, Semiconductor, Chemicals, and multiple other industries is looking for an Electrical Engineer in the Northeast and Mid-Atlantic Region to assist their team in supporting electrical related situations in that region.

The ideal candidate will bring their Electrical Engineering Degree and experience with Large Scale Motors, Compressors, Switchgear, Substations, 4,160V, 13.8KV within the Industrial Manufacturing Industry and the ability to travel around 50% regionally to the table for a rewarding new career and an opportunity for growth within this worldwide company. Due to the travel nature of the job, this candidate can live near one of these company locations: Bethlehem, PA.

JOB DESCRIPTION:

  • Supports the Area in achieving key outcomes in safety, reliability, efficiency, compliance, cost and customer service.
  • Provides technical, troubleshooting and maintenance support to all ASU, CO2, H2, and He plants within the area for all Electrical equipment including medium and high voltage substations/switchyards (up to 138KV), low | medium | high voltage switchgear, motor control centers, transformers, motors (up to 40,000HP), distribution systems along with associated protection and support equipment.
  • Provide day-to-day plant electrical support and assist with the execution of small improvement projects.
  • Work with Area controls engineers, mechanical engineers, as well as National Reliability Electrical and Instrumentation Engineers to support any respective initiatives or projects.
  • Assist with redlining, maintaining, and developing as necessary electrical documentation including single line diagrams, three-line diagrams, elementary diagrams, wiring schematics, layout drawings, interconnect drawings, cable and conduit schedules, panel schedules, & loop sheets.
  • Routinely review Electrical condition-based vendor data reports and provide recommendations and necessary repair plans for any noted deficiencies to ensure reliable operation (thermography, partial discharge monitoring, PdMA etc.)
  • Review and approve electrical and electrical PMs, work instructions, and related procedures and provide feedback and recommendations for changes as necessary.
  • Review the quality and completeness of electrical equipment PM execution at assigned plant locations and provide technical support with planning and execution.
  • Lead the troubleshooting and repair of critical failed electrical equipment including MOC guidance, plant/equipment outage decision making, repair plan, and root cause analysis
  • Identify, define, estimate, develop, and execute electrical turnaround maintenance activities. Supervise inspection and testing, overhaul, and replacement activities.
  • Includes motors, switchgear, substations, MCC’s protective relay replacements and upgrades. Familiar with requirements for commissioning.
  • Manage and provide technical support to electrical contractors to ensure accurate scope completion, proper documentation updates, standards compliance, and applicable code compliance (IEEE, NEC, NFPA, etc.).
  • Provide Electrical execution support to the Projects Execution Team for major capital projects and new plant installations within the area.
  • Represent the area’s electrical reliability interests in the proposal and project commercialization process, including the scope and spares input and new plant acceptance
  • Complete area electrical technical reviews of MOCs and provide supplemental engineering data, drawings, and analysis as necessary.
  • Leads the annual training and certification process of all area technicians in regard to NFPA 70E regulations, ensuring proper knowledge and practical training around the utilization of electrical equipment within each plant in the area.
  • Demonstrates continuous improvement by sharing best practices employed and adopting best practices identified by peers.
  • Perform instrumentation condition assessments for reliability, efficiency, spares gap, age and obsolescence. Monitors the completion of action plans to reduce and eliminate identified gaps and risks

QUALIFICATIONS:

  • Bachelor’s Degree in Electrical Engineering required
  • 7 years of experience with at least 5 years in an operational and engineering environment working with electrical and instrumentation equipment.
  • Demonstrated exceptional operational safety leadership
  • Self-started and self-directed with ability to manage multiple activities
  • Good technical and communication skills with solid interpersonal skills
  • Knowledgeable and experienced working with installation, maintenance, and troubleshooting of substations/switchyards, switchgear, motor control centers, transformers, motors, and distribution systems along with associated protection and support equipment
  • Experience working with electrical equipment at a wide range of voltages from 138KVAC down to 24VDC.
  • Knowledge and experience working with electrical short circuit analysis, relay protection settings & coordination, power quality analysis, high voltage motor starting schemes and analysis, hazardous area classification and lightning protection

Target compensation for this role is $110k – $140k per year plus bonus opportunity.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

AREA ROTATING MACHINERY ENGINEER, SOUTH BEND, IN, USA – #5457

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IN DEMAND Recruitment & Consulting Inc. is currently looking to hire an AREA ROTATING MACHINERY ENGINEER for our South Bend, IN client.

Our client, a multi-billion dollar worldwide chemical company, has a need for a Rotating Equipment Machinery Engineer for the Western Region, based out of the South Bend, IN area. In this role you will ensure that all operational plants within the region are capable and effectively managed for safety, reliability, efficiency and service, in compliance with company and regulatory standards, in order to achieve the regional supply objectives and plans. You will be tasked with providing direct rotating machinery expertise and support to the regional teams to ensure that all rotating machinery operates safely, reliably and efficiently, at the lowest life cycle cost.

You will lead the identification, development and implementation of solutions for rotating machinery issues at all locations within the region. You will also lead and support the execution of short, medium and longer-term maintenance, improvement and relife projects in support of the supply chain performance objectives. You will be asked to relentlessly drive for continuous improvement and manage a plan to continually build on and improve the processes currently in place.

 

JOB DESCRIPTION:

  • Support the Head of Supply in achieving key outcomes in safety, reliability, efficiency, cost, and customer service.
  • Supports the Regional Reliability and Maintenance team by establishing a culture of safety in working and in the execution of all aspects of the team’s role requirements.
  • Ensures compliance with all safety, health, environmental, and quality standards within the region.
  • Provides technical, troubleshooting, and maintenance support to all manufacturing plants within the region for all rotating machinery, including large compressors, turbines, pumps, gearboxes, chillers, and associated fixed and auxiliary equipment.
  • Ensures the reliable and efficient operation of all rotating machinery within the region
  • Assess the technical competency of mechanical contractors and service providers to ensure proper scope is assigned and the expected quality is received.
  • Identifies, defines, estimates, budgets, develops, plans, and executes rotating machinery turnaround maintenance activities, improvement, and relief projects within the region.
  • Provides rotating machinery scope, estimation, and execution support to the Projects Group for large improvement and relief projects within the region.
  • Represent the region’s rotating machinery reliability interests in the proposal and project commercialization process, including scope and spare input and new plant acceptance.
  • Completes regional rotating machinery reviews of major EMOCs’ for completeness and consistency with technical standards.
  • Leads or supports root cause analysis and ensures timely action item closure.
  • Supports the effort for continuous improvement through GAP and Six Sigma programs.
  • Working with the Regional Supply Manager, identifies and develops and delivers technical machinery training for the region.
  • Demonstrates HPO continuous improvement by sharing best practices employed or developed in RBU NA and adopt best practices identified by global peers.
  • Ensures that applicable material procurement and control processes are consistent with company standards for corporate governance.

 

QUALIFICATIONS:

Required Skills

  • Interpersonal skills:
  • Excellent leadership skills
  • Attention to detail
  • Possesses strong communication skills at all levels
  • Strong drive to follow through to completion of projects and solutions
  • Demonstrated ability to work cohesively in a team environment or independently as required
  • Demonstrated ability to challenge the status quo and improve existing processes/programs

Managerial skills:

  • Knowledgeable in plant operations. Can effectively identify and evaluate technical and business process opportunities and translate to financial terms to support investment and business case development
  • Continuous improvement drive and ability to implement change in a geographically diverse organization. Relentless drive to challenge the status quo.
  • Management by influence – experience delivering results in a highly matrixed organization and the ability to influence others to deliver results.
  • Self-starter with the ability to manage multiple activities and achieve results with minimal supervision

Additional skills:

  • Excellent oral and written communication skills
  • Proven experience in the installation, maintenance, and troubleshooting of rotating machinery, including large compressors, turbines, pumps, gearboxes, chillers, and associated fixed and auxiliary equipment
  • Proven experience in Root Cause Analysis, Cause, and Effect or FMEA methodologies
  • Proven experience and knowledge of predictive maintenance methodologies and technologies
  • Proven understanding of regulatory and industry standards and codes
  • Level II vibration analysis certification preferred
  • Air Separation experience and knowledge preferred
  • Experience with CMMS systems required, SAP PM preferred
  • Demonstrated exceptional operational safety leadership

Required Education

Bachelor Degree: Engineering required, preferably Mechanical

Required Qualifications

Minimum 7 years of experience with industrial rotating equipment, with at least 5 years in an operational and engineering environment

Other qualifications

Professional qualifications and licensing preferred

Six Sigma qualification a plus

 

Target Compensation for this role is $135k to $150k per year, plus bonus opportunity

 

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to us at:  info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

QUALITY MANAGER, JOHNSON CITY, TN, USA – #5454

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IN DEMAND Recruitment & Consulting Inc. is currently looking to hire a QUALITY MANAGER for our Johnson City, TN client.

Our client is one of the leading designer, manufacturers and marketers of lead acid battery separators in the world. They develop cutting-edge products for over 80 years. Battery separator is critical to insure the best performance and reliability for lead acid batteries and they strive to bring the right solution to every customer.

The Quality Manager will lead the efforts to obtain IATF 16949 certification for the lithium-ion (Li-ion) battery separator expansion project. The Quality Manager will maintain the company library of compliance resources ensuring their accuracy, quality, and integrity and ensuring company third-party accreditations are maintained. The Quality Manager will coordinate internal audits and monitor the compliance to and effectiveness of the Quality Management System (QMS).

 

JOB DESCRIPTION:

Lead Li-ion battery separator expansion project to obtain IATF certification.

Ensure company third-party accreditations are maintained (ISO 9001, IATF16949)

Conduct internal audits and lead customer quality audits.

Manage internal QMS audits and layered process audits.

Establish and support the development of the quality management system processes QMS.

Formally report Key Performance Indicators (KPIs) to senior management

Promote customer requirements and quality awareness throughout the organization.

Target Salary Range for this position is $120k to $140k per year.

 

QUALIFICATIONS:

  • BS degree in appropriate field required.
  • Five years + IATF 16949 Quality Management Systems experience.
  • Project Management experience ideally in the battery industry.
  • Experience with IATF certification (Automotive, etc.) Auditor Certification is preferred.
  • Strong interpersonal, communication, and customer service skills.
  • Skilled in working across multiple disciplines including Sales, R&D, and Operations.
  • Excellent written, listening, and verbal communication skills.
  • Able to work with minimal supervision.
  • Ability to prioritize, manage time well, multitask, and troubleshoot.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to us at:  info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

BRANCH MANAGER, AGRICULTURE, DRUMHELLER, AB, CANADA – #5445

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IN DEMAND Recruitment & Consulting Inc. is currently recruiting a BRANCH MANAGER – AGRICULTURE for our Drumheller, AB client.

JOB DESCRIPTION:

Reporting to the Division Manager, the Branch Manager is responsible for managing all daily branch activities and is a highly motivated individual who possesses excellent communication and interpersonal skills.

Duties & Responsibilities

  • Attainment of sales growth, profitability, asset management and market share goals.
  • Manage and develop employees in the branch, building a motivated and successful workforce that is
  • focused on the long-term success of company, customers, and employees.
  • Provide feedback and input into future opportunities and competitive pressures.
  • Manage branch account receivables in conjunction with the Director of Credit Services
  • Other duties as assigned.
  • Perform other related duties as assigned.

QUALIFICATIONS:

A demonstrated ability to lead and motivate staff.

A strong work ethic, combined with a dedication to excellence.

Relevant post-secondary education is considered an asset.

Must have 5+ years’ experience in the heavy equipment field, supplemented with 5 years’ experience in a progressively responsible management role.

Proven product support background and understanding of the departmental operations.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

PRODUCTION MANAGER, TRENTON, ON – #5452

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IN DEMAND Recruitment & Consulting Inc. is currently looking to hire a PRODUCTION MANAGER for our Trenton, ON client.

Our client is a leading manufacturer of racking systems. The Production Manager position is full-time and based at one of our shop locations in Trenton, ON.  We are looking for someone who likes a challenging environment and is dedicated to accomplishing goals. This position will handle shop floor operations, and supervision, and serve as a backup to the plant manager.

JOB DESCRIPTION:

Communicate effectively with team members about quality standards, safe working environment, state of business, policy and procedures, and production goals).

Supervision of production Team Members (e.g. interviewing, hiring, performance appraisals, discipline, training, documentation, counseling, coaching, promoting teamwork, motivating.)

Establishing work schedules, coverage for absences, and ensuring production goals are met.

Prepare report summaries; Ensure production plans are in place, followed by monitoring.

Coach, counsel, and monitor employees’ work habits, personal habits, and use of proper PPE.

Back-up for Plant Management.

Completes other duties as assigned

QUALIFICATIONS:

  • 7-10 years’ experience in supervision of fabricating and welding manufacturing.
  • Good verbal and written skills in English; ability to work with all employees; Ability to utilize as well as create effective Excel spreadsheets. Use Word, Express Outlook, PowerPoint, MES, and Epicor.
  • High level of accuracy in basic math and use of 10 key calculator.
  • Proficient in reading blueprints.
  • Ability to associate cause and effect relationships and determine patterns of activity in anticipation of change to the operation or personnel.

 

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to us at:  info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

The Power of an Up-to-Date and Open LinkedIn Profile

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LinkedIn is no longer just a professional networking site; it has become a powerful tool for personal branding, job hunting, and career development. With more than 700 million members globally, LinkedIn is the go-to platform for recruiters, hiring managers, and professionals looking to make meaningful connections.

The Power of an Up-to-Date Profile:

An up-to-date LinkedIn profile can be the key to unlocking new opportunities. Here’s why:

First Impressions: Your LinkedIn profile is often the first thing people see when they search for you online. Having an up-to-date profile ensures that you make a positive first impression.

SEO Benefits: An up-to-date profile with relevant keywords can improve your search ranking on LinkedIn and increase your visibility to recruiters and potential employers.

Showcase Your Skills and Experience: Your LinkedIn profile is like an online resume. An up-to-date profile allows you to showcase your skills, experience, and accomplishments to the world.

Stay Relevant: An up-to-date profile helps you stay relevant in your industry. Share updates, articles, and insights to demonstrate your expertise and stay top-of-mind with your connections.

The Benefits of an Open LinkedIn Profile:

An open LinkedIn profile can help you connect with others and open doors to new opportunities. Here’s why:

Networking: LinkedIn is all about connecting with others. Having an open profile allows people to find you and reach out to connect.

Job Opportunities: An open profile signals to recruiters and hiring managers that you are open to new job opportunities. You never know when your next dream job might come knocking!

Visibility: An open profile increases your visibility on LinkedIn. It allows you to appear in search results and recommendations, making it easier for others to find you.

Engagement: An open profile encourages engagement. It allows you to receive and respond to connection requests and messages from others.

The Importance of Responding to Connection Requests and Messages:

LinkedIn is a social network, and like any social network, it’s important to engage and interact with others. Here’s why:

Professionalism: Responding to connection requests and messages is a sign of professionalism. It shows that you are courteous, respectful, and willing to engage with others.

Relationship Building: LinkedIn is all about building professional relationships. Responding to connection requests and messages is a great way to start and nurture relationships with others.

Opportunities: You never know where a connection might lead. Responding to messages and requests could lead to new job opportunities, collaborations, or partnerships.

In conclusion, having an up-to-date and open LinkedIn profile is crucial for personal branding, networking, and career development. It allows you to showcase your skills and experience, connect with others, and open doors to new opportunities. Additionally, it’s important to respond to connection requests and messages to demonstrate professionalism and build meaningful relationships. So, if you haven’t already, it’s time to dust off that LinkedIn profile and make it work for you!

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (HYBRID) IN MISSISSAUGA OR (REMOTE) in QUEBEC, CANADA – #5434

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IN DEMAND Recruitment & Consulting Inc. is currently recruiting for a BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (HYBRID) in Mississauga OR (REMOTE) in Quebec.

Our client is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

JOB DESCRIPTION:

As the Bilingual Customer Service Representative (CSR), you will act as the primary point of contact for both, internal and external customers and will manage the process of high-volume incoming orders via telephone, fax, email and EDI using the ERP system (SAP or JDE). You will routinely respond to inquiries from customers via phone or email regarding product availability, order status, pricing, invoices, credits, returns, literature or sample requests, proofs of delivery and current marketing promotions. You will be expected to provide efficient and courteous customer service, positively support a team environment, and provide backup support and coverage when essential.

This Hybrid role requires you to be at your assigned worksite 3 days out of the week and up to 2 days from home. Local policies may apply. The client may change your work arrangement based on business needs.

If an identified Candidate resides in Quebec, the Candidates work arrangement will be Remote.

RESPONSIBILITIES:

  • Answer customer inquiries within established service levels on all order-related activities (product information, back orders, stock availability, and delivery inquiries)
  • Process orders throughout the order life cycle and maintain related communication with sales, distribution, supply chain planning, inventory control, and accounts receivable to ensure customer requirements are met
  • Assemble information and initiate the processing of returns, product complaints, and service complaints in adherence to departmental and Health Canada timelines (as required)
  • Collaborate with customers to seek problems as required
  • Support “one call resolution” – assess issues, recommend appropriate solutions, and execute
  • Establish relationships with key customer accounts
  • Provide proactive notifications to customers and Territory Managers regarding specific customer issues
  • Support customer-focused teams and BD initiatives
  • Providing coverage for other team member regions to maintain contracting support continuity, as required.
  • Work with business units and/or operational functions on special projects, as required.

QUALIFICATIONS:

Strong teamwork with excellent interpersonal, written, and verbal communication skills.

Strong business acumen and passion towards excellent customer experience both internally and externally.

Able to multitask and prioritize workload.

Excellent process leadership skills with a passion for continuous improvement.

Demonstrated problem-solving, critical thinking, and analytical skills.

Strong documentation skills including attention to detail, well-organized and solution-oriented.

Works well in a fast-paced, dynamic environment and under pressure.

Flexibility and ability to balance multiple priorities and able to work within short timelines

Collaborates well cross-functionally with other departments

REQUIRED EDUCATION & EXPERIENCE:

  • University degree required
  • Bilingual, French, and English (read, write, speak)
  • Minimum 2 years Customer Service experience preferred
  • Strong proficiency with Microsoft Office tools (Outlook, Excel)
  • Experience with JD Edwards, SAP or any other ERP systems
  • Experience with Genesys Call Centre Software an asset
  • Experience with PowerBI an asset
  • Experience with Salesforce (or other CRM software) an asset

French Version Below:

Responsabilités principales:

  • Répondre aux demandes des clients dans les niveaux de service établis sur toutes les activités liées aux commandes (informations sur les produits, commandes en arrière, disponibilité des stocks et demandes de livraison) ;
  • Traiter les commandes tout au long du cycle de vie des commandes et maintenir la communication connexe avec les ventes, la distribution, la planification de la chaîne d’approvisionnement, le contrôle des stocks et les comptes clients pour s’assurer que les exigences des clients sont satisfaites
  • Rassembler l’information et amorcer le traitement des déclarations, des plaintes relatives aux produits et des plaintes liées aux services dans le respect des échéanciers du Ministère et de Santé Canada (au besoin)
  • Prise en charge de la « résolution d’un appel » – évaluez les problèmes, recommandez des solutions appropriées et exécutez
  • Construire des relations de confiance avec les principaux comptes clients
  • Fournir des notifications proactives aux clients et aux gestionnaires de territoire concernant des problèmes spécifiques aux clients
  • Soutenir les équipes axées sur le client et les initiatives
  • Fournir une couverture aux autres régions membres de l’équipe afin de maintenir la continuité du soutien contractuel, au besoin.
  • Travailler avec les unités opérationnelles et/ou les fonctions opérationnelles sur des projets spéciaux, au besoin.

Profil recherché:

  • Diplôme universitaire requis
  • Bilingue, français et anglais (lire, écrire, parler) – les demandes de clients à traiter sont en anglais et français.
  • Minimum de 2 ans d’expérience de service à la clientèle préféré
  • Excellente maîtrise des outils Microsoft Office (Outlook, Excel)
  • Expérience avec JD Edwards, SAP ou tout autre système ERP
  • Expérience avec le logiciel du centre d’appels Genesys un atout
  • Expérience avec PowerBI un atout
  • Expérience avec Salesforce (ou d’autres logiciels CRM) un atout

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to – info@indemand.ca   

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED