SAFETY SPECIALIST, PENSACOLA, FL, USA – #5597

IN DEMAND Recruitment & Consulting Inc. is currently looking to hire a SAFETY SPECIALIST in Pensacola, FL.

The safety specialist role is one that is focused on providing a strong field presence around personal safety. The candidate for this role ideally has several years of safety experience working in a manufacturing environment, preferably chemical manufacturing.

 

JOB DESCRIPTION:

Champion the organization’s zero-incident safety culture by promoting safe work practices and engaging operators to prioritize safety.

Manage and maintain SDS information and oversee the Hazard Communication program.

Conduct assessments related to PPE, ergonomics, health risks, and exposure monitoring.

Ensure site-specific job physical requirements are maintained and perform physical assessments as needed.

Lead and support investigations of incidents and near misses, including root cause analysis, corrective action implementation, and follow-ups.

Provide expertise in pre-job planning, accident prevention, regulatory compliance, hazard management, behavior modification, job safety analysis, work permitting, and safety auditing.

Analyze trends from safety observations, incidents, audits, inspections, and training sessions to develop actionable insights.

Design and deliver employee safety and health training programs.

Implement strategies to ensure compliance and drive improvement while tracking their effectiveness.

Support contractor safety training and related initiatives.

Act as the interface between the company and regulatory agencies.

 

QUALIFICATIONS:

  • Bachelor’s degree in Safety, Engineering, or equivalent technical experience.
  • At least 2 years of experience in safety compliance within manufacturing or chemical processing environments.
  • Comprehensive knowledge of occupational safety compliance and ANSI standards.
  • Strong interpersonal and influencing skills.
  • Highly self-motivated with the ability to plan and execute projects efficiently.
  • Proven ability to achieve results through collaboration with cross-functional teams.
  • Proficiency in computer applications and data management systems.
  • Flexible to adjust work schedules to support safety initiatives across shifts.
  • Capable of meeting the physical demands of working in an industrial environment, including exposure to extreme temperatures, climbing ladders, prolonged standing, walking, and other activities as required.
  • Desire and eligibility to pursue the Certified Safety Professional (CSP) designation.
  • Able to work in the USA without sponsorship, now or in the future.

 

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document to us at:  info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

PLANT DIRECTOR, BEAUMONT, TX, USA – #5577

IN DEMAND Recruitment & Consulting Inc. is recruiting a PLANT DIRECTOR for our Beaumont, TX client.   

JOB DESCRIPTION:

The Plant Director is responsible for leading the commissioning, start-up and Manufacturing operations of new Clean Ammonia Site. The Plant Director ensures the plant meets the strategic goals and objectives of the organization, as well as the quality, safety, and environmental standards. The plant director manages the budget, resources, and staff of the plant, and coordinates with other departments and stakeholders to ensure optimal engagement and performance.  

The Plant Director will have direct oversight of Operations, Maintenance, Engineering, Technology, HSE, TAR, and Capital Projects.  Employment will transfer to the other side post start up.

Your scope of responsibility

  • Commissioning, start up and Manufacturing operations of the Clean Ammonia facility
  • Compliance with all relevant laws, regulations, policies, and procedures, and maintaining high standards of quality, safety, and environmental protection
  • Development and implementation of the Site’s vision, mission, and strategy in alignment with the global organization’s goals and values.
  • Development and implementation of Manufacturing improvement initiatives to continuously improve performance
  • Manage the Site’s budget, resources, and assets, and optimize the utilization of equipment, materials, and labor
  • Lead, motivate, and develop the Site’s staff, and foster a culture of teamwork, collaboration, and continuous learning.
  • Engage effectively with internal and external stakeholders, including customers, suppliers, contractors, regulators, and senior management.

QUALIFICATIONS:

  • Bachelor’s degree in chemical engineering or equivalent
  • 10+ years of relevant experience. Commissioning and start-up experience of green and/or brownfield developments are an advantage.
  • Content driven leader that is comfortable working in a playing captain role
  • Strong focus on delivery with a can-do positive attitude
  • Engaging and empowering with strong ability to motivate the team and Site workforce
  • Adaptable and flexible, aware of own leadership style and capable of flexing that style to suit circumstances and those they lead
  • Developing other leaders, delegating effectively with controls and holding their team accountable for delivery
  • Capacity to look through complexity and set out direction for the organization. Ability and interest to – selectively – get involved into the specifics to understand where improvement is needed and get traction at the shopfloor.
  • Proven track record to lead an improvement journey in a Manufacturing environment with the characteristics of an Ammonia facility, i.e. continuous operation with hazardous fluids at high pressures and temperatures
  • Deep understanding of process safety

This position offers a comprehensive benefits package, including medical, prescription drug, dental, vision, life, and disability insurance coverage, a 401(k) program with company matching and Safe Harbor match, paid holidays, PTO, paid parental leave, and educational reimbursement.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

IMPROVEMENT PROJECT ENGINEER, GREATER CHICAGO, IL, USA – #5463

IN DEMAND Recruitment & Consulting Inc. is currently looking to hire an IMPROVEMENT PROJECT ENGINEER for our Chicago Heights, IL client.

Our client has an exciting opportunity available for an Improvement Project Engineer supporting our Chicago Heights Plant in Chicago Heights, IL. In this role, you will serve as a vital resource for Capital Program and Operations by applying technical and organizational skills to drive the plant level continuous improvement program targeted at delivering maximum value from the assets, while continuously improving process safety and production efficiency.

JOB DESCRIPTION:

  • Possesses in-depth process technology and continuous improvement skill sets helping to establish credibility with the operations team.
  • Drives knowledge exchange with technology experts to increase awareness of potential improvement opportunities for the technology.
  • Partners with the experts to develop and implement a Plant Specific Technology Plan (PSTP) that delivers positive year-over-year ROC (return on capital) and non-capital continuous improvement while meeting the plant level Environment Health & Safety improvement goals.
  • Champions process safety activities and acts as a resource for relevant process safety concerns. Partners with plant operation and maintenance personnel to identify and track performance indicators to be used in identification of technology gaps and continuous improvement opportunities.
  • Supports the facility root cause investigation process by
  • serving as a team member or facilitator for incidents related to process technology. Leads and supports plant continuous improvement activities aligned to the PSTP and also supports the capital plan for the facility.
  • Leads continuous improvement activities for the facility and may serve in specific project management related roles of project manager or manufacturing

QUALIFICATIONS:

  • A minimum of a Bachelor’s Degree in Chemical or Mechanical Engineering is highly preferred.
  • 3 or more years of relevant experience (i.e. engineering, manufacturing, project management or other related)
  • Ability to work comfortably and safely at elevated heights. Candidates must be familiar with, or willing to undergo training in, the proper usage and maintenance of safety equipment to ensure safe movement and operations at
  • A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of S. permanent residency (green card) process.

Salary: $105,000 – $115,000 DOE

Our client offers a comprehensive benefits package to its U.S. employees, encompassing health care, retirement savings, paid time off, and additional support programs.

Health Care Benefits:
  • Medical Insurance: Employees can choose between a Traditional PPO Plan and a High Deductible Health Plan (HDHP) through Blue Cross/Blue Shield of Illinois. For California-based employees, a Kaiser HMO plan is available.
  • Dental Insurance: Coverage is provided via Delta Dental of Illinois, offering preventive, basic, and major services, as well as orthodontic services.
  • Vision Insurance: Vision care is offered through VSP, covering regular exams, lenses, frames, and contact lenses.

Additional Health Care Plans:

  • HealthiestYou: Provides 24/7 access to a network of U.S. doctors via phone, web, or email, with no deductible or co-pay unless medication is prescribed.
  • Life Insurance with AD&D: Offers coverage equal to 1.5 times the employee’s base salary, up to $200,000.
  • Short-Term and Long-Term Disability: Short-term disability provides salary continuation for up to 26 weeks, while long-term disability covers 60% of base pay up to a specified maximum.
  • Employee Assistance Program: Offers 24-hour confidential counseling services, including limited face-to-face visits or referrals.

Retirement Savings Plan:

  • 401(k) Plan: Employees can defer up to 60% of their salary, with a company safe harbor match of 100% on 7% of salary. Additionally, a discretionary profit-sharing contribution of 5% of base salary is provided, subject to a five-year vesting schedule.

Paid Time Off:

  • Vacation: Permanent full-time and part-time, overtime-eligible employees receive between 10 and 20 vacation days annually, based on tenure. Salaried exempt employees participate in a flexible vacation plan without a set number of days, coordinating with managers to balance work and personal needs.
  • Sick Days: All permanent full-time employees are eligible for five paid sick days annually, pro-rated for part-time employees.
  • Holidays: A comprehensive list of paid holidays is provided.

Additional Support Programs:

  • Parental Leave: Up to 10-12 weeks of paid leave for new mothers and four weeks for new fathers/partners, applicable to birth, adoption, or surrogacy.
  • Elder Care Policy: Offers up to 40 hours of paid time off annually for employees to care for elderly parents or grandparents.
  • Educational Assistance: Reimburses up to $10,000 annually for job-related educational expenses, including books, registration, and lab fees, contingent on grade performance and management approval.

Qualified and interested individuals are encouraged to apply to info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

REGIONAL SALES MANAGER, NORTHERN VIRGINIA, USA – #5594

IN DEMAND Recruitment & Consulting Inc. is currently looking to hire a REGIONAL SALES MANAGER for our Northern Virginia client.

The Regional Sales Manager will be responsible for the sale of various types of best-in-class heavy equipment products throughout their territory. They will serve as an ambassador of the company and represent a portfolio of premium, in-demand products. The successful candidate will be a solution provider for our customers in a strong and established territory.

*This is a remote/field-based position

JOB DESCRIPTION:

Responsible for end-to-end sales activities within assigned territory, with a focus on increasing sales year over year in alignment with established targets

Collaborate and work effectively with all stakeholders throughout the sales process

Manage existing customer accounts

Prospect, build, and maintain new customer relationships

Provide demonstrations and training as required to effectively represent each product line represented within the territory

Attend industry events, training or tradeshows to ensure up-to-date knowledge on products and to represent the company in the industry

Prepare forecasts and reports related to assigned territory

Participate in sales meetings as required

Partner effectively with assigned Inside Sales Specialist

Complete additional tasks as assigned

Travel within the assigned territory for the majority of work time to ensure optimal territory coverage

QUALIFICATIONS:

  • Valid driver’s license with a clean driver’s record and possess, or can obtain, a CDL license
  • High-school degree required
  • College diploma preferred or a relevant technical or sales certification
  • Must be able to pass a pre-employment background check
  • 3+ years’ experience in a related outside sales role
  • Proficient with technology including MS Office and CRMs
  • Experience and understanding of the full sales cycle
  • Experience working with Municipalities or bid/tender processes
  • Mechanical aptitude or previous exposure to a heavy equipment/heavy truck environment is an asset
  • Mechanically inclined and must have some knowledge of heavy equipment
  • Excellent sales acumen
  • Self-motivated and results-oriented
  • Ability to manage the end-to-end sales cycle effectively (demonstrations to delivery)
  • Ability to travel and work within a flexible schedule as required to achieve sales targets

Why this is a great opportunity:

Talented, dedicated, and passionate team to work with

Exceptional best-in-class products and service offerings for our customers

Premium Health Benefits Program

Safety-Focused Workplace

Paid Personal Days

Charitable Giving Program

401(k) Match

Equipment Supplied: Company Truck, Laptop, Cell Phone, Expense Card

 

Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

Qualified and interested individuals are encouraged to apply to info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

PLANT SHIPPING & RECEIVING OPERATOR, CUT BANK, MT, USA – #5593

IN DEMAND Recruitment & Consulting Inc. is currently recruiting a PLANT SHIPPING & RECEIVING OPERATOR for our Cut Bank, MT client.

POSITION SUMMARY

The Plant Shipping and Receiving Operator is responsible for safely loading outbound rail cars and trucks and unloading inbound deliveries while ensuring the product meets quality and quantity specifications, applying our client’s core values, practicing effective communications, providing superior customer service, and representing our client’s Processing as the choice for all growers in the purchasing area.

ESSENTIAL DUTIES AND RESPONSIBILITIES*

Gain Processing & Quality Assurance

  • Fully understand delivery and loading plan.
  • Probe, take samples, make sure product quality meets contract requirement.
  • Unload/loading trucks, print and enter scale tickets.
  • Update inventory log.
  • Spot, clean, and load railcars.
  • Keep unload/ shipped product samples. 

Plant Operations, Safety & Upkeep:

  • Follow the cleaning schedule set by operators.
  • Conduct change over.
  • Read prior shift report.
  • Conduct regular quality checks and document in the shift log.
  • Report any equipment deficiency and mechanical issues immediately to the lead operator on shift.
  • Clean the office, and plant employee area daily.
  • Clean the external surfaces surrounding the plant, receiving, and shipping areas as well as truck scale and rail track surroundings when possible.
  • Always wear the required personal protective equipment in designated areas, as directed.
  • Always follow all safety procedures including lockout tag out hot work permit.
  • Assist during routine inspections and maintenance.
  • Being proactive in all maintenance applications including operations of Forklift, telehandler, tractor and semi truck where needed.
  • Ensure visiting contractors sign in on the contractor log. 

Teamwork & Grower Relations:

  • Work proactively with the team on receiving deliveries, shipping products, and communicating key
  • Share knowledge with our client’s Processing team members and provide constructive feedback.
  • Inform the team of any issues or any issues around quality or that would affect the operations immediately.
  • Provide quality customer service to growers and truck drivers and promote our client’s Processing brand in any interactions with customers on site. 

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES

  • Effective written and verbal communication skills in English.
  • Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
  • Proficient with routine equipment maintenance; greasing equipment, checking belts, assisting fellow operators.
  • Certification to operate Forklifts, Tractor and Telehandler would be an asset.
  • Grain cleaning experience is an asset.
  • Experience with agriculture, farm equipment and a mechanical aptitude is preferred.
  • Previous elevators experience an asset.
  • Excellent internal and external customer service.
  • Strong organizational skills.
  • Must be able to work individually and as part of a team. 

CONDITIONS OF EMPLOYMENT

  • Must be able to safely lift 23 kgs (50 pounds).
  • Must be able to stand for extended periods of time, bend, squat, and climb ladders and stairs several times a day.
  • Must be able to work outdoors in adverse weather conditions throughout the year.
  • Must have reliable transportation to commute to work daily.
  • OSHA approved steel-toed boots are required.
  • Must be legally entitled to work in USA.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to – info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

 

 

 

PLANT PROCESSING OPERATOR, CUT BANK, MT, USA – #5592

IN DEMAND Recruitment & Consulting Inc. is currently recruiting a PLANT PROCESSING OPERATOR for our Cut Bank, MT client.

The Plant Processing Operator is responsible for the day-to-day operations of our pulse crop cleaning plant. The operator will ensure efficient production in desired product quality and quantity. This position works with the team in achieving key performance

indicators for safety, environment, quality, customer service and cost control. The plant processing operator will perform all duties while applying our client’s Processing ’s core values, practicing effective communications, providing superior customer service, and representing our client’s Processing as the choice for all growers in the purchasing area.

ESSENTIAL DUTIES AND RESPONSIBILITIES*

Plant Operations & Maintenance

  • Keep plant clean and organized, through daily cleaning and upkeep.
  • Carry out regular maintenance, inspection, and cleaning, as directed.
  • Perform change over procedures.
  • Report any equipment deficiencies and mechanical issues immediately to shift supervisor.
  • Conduct regular quality checks to ensure product meets contract requirements and document in the shift log.
  • Read/write full shift report. 

Plant Operations & Safety:

  • Ensure work is completed within standards that meet safety, regulatory compliance, environment, quality, customer service and cost controls.
  • Always follow good manufacturing processes, meeting industry regulations and equipment protocols.
  • Practice quality control protocol at all phases of production and shipping and receiving.
  • Report all quality issues and opportunities for improving quality control.
  • Report any equipment deficiency and mechanical issues immediately to the supervisor on shift.
  • Participate in all pre-shift and other safety meetings.
  • Communicate, document, and control hazards, as instructed.
  • Always wear the required personal protective equipment in designated areas, as directed.
  • Always follow all safety procedures including lockout tag out hot work permit.
  • Ensure visiting contractors sign in on the contractor log. 

Teamwork & Customer Relations:

  • Work proactively with the team on receiving deliveries, shipping products, and communicating key information.
  • Foster a team culture by sharing knowledge with team members and providing and receiving constructive feedback willingly and openly Inform the team of any issues that would affect operations immediately.
  • Provide quality customer service to customers, growers and truck drivers and promote our client’s Processing brand in any interactions with customers on site. 

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES

  • Effective written and verbal communication skills in English.
  • Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
  • Solid math and calculation skills.
  • Prior experience working in food processing plant operations is considered an asset.
  • Grain cleaning experience is an asset.
  • Proficient with routine equipment maintenance; greasing equipment, checking belts.
  • Certification to operate forklifts, and telehandler would be an asset.
  • Strong organizational skills.
  • Must be able to work individually and as part of a team.
  • Fully understand delivery and loading plan. 

CONDITIONS OF EMPLOYMENT

  • Must be able to safely lift 60 pounds.
  • Must be able to stand for extended periods of time, bend, squat, and climb ladders and stairs several times a day.
  • Must be able to work outdoors in adverse weather conditions throughout the year.
  • Must have reliable transportation to commute to work daily.
  • Shiftwork is required, including day and evening shifts.
  • OSHA approved steel-toed boots are required.
  • Must be legally entitled to work in USA.
  • Must be willing to agree to provide references, participate in a drug test and supply needed information for a background check.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to – info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

 

 

 

ENVIRONMENTAL ENGINEER (MANUFACTURING ENVIRONMENT), MIAMI, FL, USA – #5591

IN DEMAND Recruitment & Consulting Inc. is currently looking to hire an ENVIRONMENTAL ENGINEER for our Miami, FL client.

 

Our client is committed to environmental sustainability and compliance. As a leader in our industry, we take pride in implementing innovative strategies to manage and reduce our environmental impact while maintaining compliance with regulations.

Job Summary: We are seeking a highly motivated and detail-oriented Environmental Engineer to join our team. This role will focus on managing environmental projects, ensuring compliance with regulations, and implementing effective strategies for environmental sustainability and risk management. The Environmental Engineer will play a critical role in supporting the organization’s commitment to environmental stewardship.

JOB DESCRIPTION:

Essential Duties and Responsibilities

  • Project Management: Manage environmental project activities, including scheduling, tracking, and planning for assessments, site investigations, feasibility studies, and remedial action plans.
  • Compliance Strategy Development: Develop strategies to meet regulatory requirements and ensure ongoing compliance with environmental laws and regulations.
  • Remediation Efforts: Analyze, develop, and implement activities to ensure the safe, efficient, and cost-effective operation of remediation efforts.
  • Environmental Risk Assessment: Evaluate environmental risks of activities and provide advice on minimizing impacts, ensuring sustainable operations.
  • Sampling and Monitoring Plans: Design and implement sampling and monitoring plans to track air, water, and soil quality. Operate and maintain equipment to monitor pollution levels effectively.
  • Data Interpretation and Compliance: Analyze environmental data and provide guidance to ensure compliance with regulatory standards and internal guidelines.
  • Regulatory Evaluation: Assess the impact of existing and proposed codes, standards, and regulations on current and future operations.
  • Technical Documentation: Prepare and present technical reports and documentation for internal and external use, particularly for interactions with regulatory agencies.
  • Industry Knowledge: Stay updated on new technologies and trends in environmental engineering and regulatory requirements to ensure best practices.

Supervisory Responsibilities

While this role does not involve direct supervision, the Environmental Engineer may:

  • Train managers and supervisors on compliance strategies and procedural changes.
  • Provide direction to individuals or teams on tasks and procedures to ensure regulatory compliance.

QUALIFICATIONS:

  • Bachelor’s degree in environmental engineering, Environmental Science, or a related field.
  • Proven experience in environmental engineering, particularly in project management and regulatory compliance.
  • In-depth understanding of environmental regulations and compliance strategies.
  • Excellent analytical and problem-solving skills with the ability to interpret complex environmental data.
  • Strong written and verbal communication skills, with experience preparing technical documentation and presenting findings.
  • Proficiency in monitoring and sampling techniques, as well as using related equipment and software.
  • Knowledge of current and emerging technologies in environmental management.

Why Join Us?

At our clients, you’ll have the opportunity to make a tangible impact on environmental sustainability and compliance. We value innovation, collaboration, and professional growth. Join us in driving meaningful change in our industry while fostering a greener future.

Qualified and interested individuals are encouraged to apply to info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

MANUFACTURING LEADER – CHEMICAL MANUFACTURING, RICHMOND, VA, USA – #5590

IN DEMAND Recruitment & Consulting Inc. is currently recruiting a MANUFACTURING LEADER – CHEMICAL MANUFACTURING for our Richmond, VA client.

DESCRIPTION:   

Our client is a national leader in the continuous manufacturing of PSM-regulated chemicals, dedicated to safety, innovation, and operational excellence.

This is a full-time, on-site opportunity for a Manufacturing Leader in the Greater Richmond Region, VA. The Manufacturing Leader will oversee day-to-day operations for a high-volume chemical manufacturing plant, leading a team of 7 direct reports, including Area Production Managers, and managing over 650 indirect hourly employees and 170 salaried staff. The role involves ensuring operational efficiency, safety compliance, production quality, and continuous improvement.

Key Responsibilities

  • Oversee all aspects of manufacturing operations, ensuring adherence to safety, environmental, and quality standards.
  • Lead, mentor, and develop a team of Area Production Managers, fostering a culture of continuous improvement.
  • Implement and sustain reliability processes such as Asset Risk Management and Reliability Control Plans.
  • Utilize Visual Management and Tiered Meeting processes to address vulnerabilities and enhance operational performance.
  • Drive task safety observations and implement measures to address occupational and process safety hazards.
  • Collaborate with business and functional teams to align operational goals with organizational strategy.
  • Develop and execute metrics, goals, and objectives that tie to both short-term and long-term organizational objectives.
  • Provide strategic input for Annual Operating Plans (AOP), Strategic Plans (STRAP), and capital budgets.
  • Manage labor relations, including participation in contract negotiations and grievance resolution.
  • Ensure compliance with safety procedures, including MOC, PPE compliance, and incident investigation closure.
  • Optimize operations to achieve targets for safety, quality, on-time delivery, and cost control.
  • Partner with maintenance teams to ensure reliability and budget compliance.
  • Collaborate with Customer Excellence teams to maintain inventory control and meet customer expectations.

QUALIFICATIONS:

  • Bachelor’s degree in Engineering, Chemistry, Business, or a related technical field.
  • Minimum 10 years of experience in continuous chemical manufacturing or refinery environments.
  • Proven leadership managing large teams, including 7 direct reports and extensive indirect staff.
  • Experience in PSM-regulated environments with a strong focus on safety and compliance.
  • Knowledge of Lean manufacturing principles and continuous improvement methodologies.
  • Strong interpersonal and communication skills, with a demonstrated ability to collaborate across all levels of an organization.
  • Proficiency in Microsoft Office and a strong understanding of operational software systems.
  • Fundamental mechanical aptitude and ability to troubleshoot equipment issues (preferred).
  • Relocation support is available for qualified candidates.

This role offers the opportunity to lead a dynamic and high-performing team in a critical manufacturing environment, driving safety, quality, and operational excellence in a PSM-regulated setting.

Qualified candidates are encouraged to apply to join an organization that values innovation, safety, and continuous improvement in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

 

 

LOGISTICS MANAGER, WINNIPEG, MB, CANADA – #5585

IN DEMAND Recruitment & Consulting Inc. is currently recruiting a LOGISTICS MANAGER for our Winnipeg, MB client.

• The Logistics Manager oversees the efficient flow of goods, services, and information within a supply chain, ensuring timely delivery and cost-effective operations.

• Their responsibilities include planning and coordinating transportation, warehousing, inventory management, and order fulfillment while optimizing processes to meet business objectives.

• They collaborate with suppliers, manufacturers, and distributors to streamline operations, resolve logistical challenges, and maintain compliance with regulations.

• The Logistics Manager also monitors budgets, analyzes performance metrics, and implements strategies to enhance efficiency and customer satisfaction.

• The Logistics Manager reports to the Trading Manager and oversees a team of Logistics Coordinators based in Winnipeg and overseas. This role involves close coordination with various departments, including Logistics, Procurement, Finance, Pulses Trade and Execution, Management, Operations, and Human Resources. The Logistics Manager ensures seamless communication and collaboration across these functions to optimize supply chain efficiency and support the organization’s strategic objectives.

JOB DESCRIPTION:

ESSENTIAL DUTIES AND RESPONSIBILITIES*

Strategy/Planning
• Take the lead on strategizing and planning of the logistics and trade operations in Canada.
• Should prepare the annual/ half yearly/ quarterly and monthly plan for the logistics operations to achieve efficiency in terms of time and cost involved.
• Communicate effectively with rail, road, and ocean freight service providers to outline shipment requirements and negotiate shipping rates with carriers to optimize transportation processes and progressively reduce freight costs.
• Review all available transportation methods for moving products from origin to destination and recommend the best, most cost-effective solutions to the trade team.
• Develop effective business relationships with government regulatory agencies and strategic partners including freight forwarders, shipping lines, trans loaders, and railways. Relay appropriate market information and forecasts to internal stakeholders, and where applicable, recommend contract rates to lock in freight costs.
• Determine logistics requirements and align team resources to meet contracts and specifications, ensuring a well-trained and capable team.
• Ensure the shipping planner for country facilities is kept up to date to communicate shipping requirements up to four weeks in advance.
• Ensure logistics coordinators are trained on contract pricing to allow them to recommend opportunities to leverage contract tolerance for the benefit of our client.
Execution
• Should be responsible for effective execution of the strategy and plans which were formulated:
o Execution of trades by effective Communication with current shipping positions, requirements, and schedules to buyers and the Canadian and overseas trade teams as needed.
o Proactively provide recommendations to adjust or divert shipments as needed, based on quality, timeline, or agreed-upon requests.
o Negotiate and renegotiate rates with the service providers as and when required.
o Align Documentation team and trading team in terms of existing situations and provide daily and weekly updates
o Monitor transloading/ Rail car/ site inventory and link effective trade flows at minimum cost and maximum efficiency.
o Work closely with the trade and finance teams to ensure the timely issuance and processing of invoicing and payments.
o Complete and submit required internal reports within stipulated timelines.
o Ensure contracts are closed in a timely manner.
Review
• Evaluate and bring in innovation to the table:
• Periodic review with team internally and externally to evaluate targets Vs achievements in terms of cost, timely execution
• Bring in ideas to solve perennial problems, innovative thinking to reduce operational costs
• Overall team lead, responsible for carrying out the business operations both at macro and micro levels and flexible to adapt to the ever-changing logistics environment.
Safety
• Participate in safety meetings and training as required.
• Communicate, document, and control hazards, as instructed.
• Report all incidents to the Safety Representative.
• Only conduct tasks on which instruction and training have been provided
• Always wear required personal protective equipment (PPE) on the production floor and/or as directed.

QUALIFICATIONS:

• Post-secondary education from a recognized institution in Logistics, Supply Chain Management, or related discipline.
• Minimum of 5 years’ prior experience handling export documents, letters of credit, cash against documents (CAD), logistics, global shipping, Incoterms, and supply chain procedures, preferably in the agri-commodities industry.
• Prior experience developing, leading, and managing a team and supervising employees.
• Advanced Microsoft Office skills including extensive experience using Excel.
• Experience using customer relationship management (CRM) software and/or prior experience using SalesForce is an asset.
• The ability to delegate and manage conflicting priorities.
• Proven ability to foster effective interpersonal relationships within a geographically and culturally diverse work setting.
• Ability to use initiative to identify problems and deliver solutions.
• Effective written and verbal communication skills in English.
• Strong communication, interpersonal and organizational skills, with a high level of attention to detail.
• Ability to handle confidential information.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as an MS Document to – info@indemand.ca

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

CUSTOMER SERVICE REPRESENTATIVE (CSR), WINNIPEG, MB, CANADA – #5582

IN DEMAND Recruitment & Consulting Inc. is currently recruiting a CUSTOMER SERVICE REPRESENTATIVE for our Winnipeg, MB client.

JOB DESCRIPTION:

Our values are at the core of everything we do!

  • Innovative. Think ahead to stay ahead.
  • Driver. Stay hungry and act with urgency.
  • Ownership. No excuses. 100% accountability.
  • Caring. For employees, partners, and community.
  • Individual. We work with great people and expect a lot from them.

We are one of Western Canada’s largest window and door manufacturers, servicing consumers, contractors, and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just our client’s innovative manufacturing and design that places them on the list of Canada’s Best Managed Companies—it’s also their people.

ACCOUNTABILITIES

As a Customer Service Representative, you play a key role in curating the customer experience. You will always provide exceptional customer service and take ownership of administrative support to our Service Department. You will maintain accurate and timely data entry and assist customers with various service warranty and non-warranty concerns.

Customer Service 50%

  • Act as the main point of contact for all customer service inquires.
  • Address customer and homeowner warranty and non-warranty questions and concerns daily via email, phone, and Connect You.
  • Document quality cases and ensure resolution with Corporate Business Units.
  • Manage and develop chargeable service opportunities.
  • Take payment information and other pertinent information such as address and phone numbers.
  • Compile reports on overall customer satisfaction.
  • Handle changes in policies or renewals.
  • Educate customers in solving service concerns over the phone when possible.
  • Create quotes for chargeable service items and collect payments.
  • Address customer and team member communication in a timely and professional manner.
  • Collaborate with internal business partners and departments.
  • Participate in training and development activities to expand product/industry knowledge.

Administration 50%

  • Fully educated on Sales Force / CX / Field Service Lightning. Processes and systems to support service.
  • Administration of service concerns from cases, to order creation, to ordering of parts, scheduling, and management of Service Module.
  • Responsible for scheduling service appointments pre- and post-possession.
  • Differentiate service issues into chargeable warranty and non-warranty items.
  • Interact with CX Manager with performance management of all outstanding service work orders.
  • Work with accounts department to create invoices upon job completion.
  • Provide support to service as required by customer demand.

Competencies – you are good at

  • Ability to multitask, organize your time, meet multiple deadlines, and assimilate new information quickly.
  • Strong attention to detail and follow up skills to ensure information is complete and accurate.
  • Troubleshooting abilities to analyze problems and provide solutions.
  • The ability to handle and resolve escalated inquiries and issues.
  • Communicate effectively in English both verbal and written.
  • High comfort level working in a fast-paced team environment that is constantly changing.
  • Proactive and able to assimilate new information quickly.
  • Ability to work independently, require little day-to-day oversight and work as part of a team.

EDUCATION / CERTIFICATION

  • High School Diploma

EXPERIENCE / CAPABILITIES

  • 2+ years’ customer service experience.
  • Experience in the Constructions or Building Supplies industries.
  • Call Center experience an asset.
  • Equivalent experience will be considered.
  • Intermediate to advanced proficiency in computer skills in Outlook, MS Office (Word, Excel), CRM.
  • Experience working with diverse cultures and a varied workforce.

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Word Document to info@indemand.ca.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED